Business Service Representative

Business Service Representative

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

- Serve as the primary liaison between businesses and customers.

- Excel at matching customer skills/interests to open positions.

- Maintain up to date knowledge on the local labor market.

- Be able to communicate these complex ideas and processes to business leaders, community agencies, etc.

- Generate job leads for participants that focus on Career Pathways and life sustaining employment.

- Present various program services to business, such as: WIOA, OJT, ITA, Paid Work Experience, etc.

- Coordinate Paid Work Experience opportunities for participants in conjunction with business needs.

- Collect data and generate reports

- Enter all relevant participant and business engagement data within the system of record

- Assist with removing barriers for participants and for employment.

- Other duties as assigned

Qualifications

-Bachelor's Degree and/or a combination of education and work experience can be considered.

- Business or Sales experience preferred.

- Experience working with the underserved population.

- Must be able to interact with customers of all backgrounds and advocate on their behalf with employers

- Have a deep level of empathy and excellent listening skills.

- Proficient in MS Office applications.

- Valid Driver's License and an automobile are required - this position may frequently travel work locations and partner agencies.

- Must be bilingual (English and Spanish)