Restoration Technician

Do you take pride in your work and genuinely care about helping people during tough times? Do you believe in doing the job right the first time and working with a team that values integrity, hard work, and compassion? At Restoration 1 of Reno-Tahoe, were not just about cleaning up damage were about restoring comfort, confidence, and peace of mind. As a Mitigation Technician, youll be part of a local, veteran-owned company that believes in serving with purpose, supporting your growth, and treating you like family not a number. (Prior restoration experience required)Location : Reno-Tahoe and beyond.Type : Full-Time, Non-ExemptPay : $22-27, plus commissionAbout Us : Restoration 1 of Reno-Tahoe is a veteran-owned and operated company committed to providing top-notch mitigation services with a personal touch. We specialize in fire, water, bio and mold restoration, and pride ourselves on exceptional communication and personalized attention to each of our customers. Our goal is to make a difference in our community, one restoration at a time.We specialize in fire, flood, bio, and mold mitigation, and pride ourselves on exceptional communication and personalized attention to each of our customers. Our goal is to make a difference in our community, one mitigation project at a time.Our mitigation specialists have a reputation for exceptional quality and we aim to go the extra mile for our customers and make sure their property gets back the way they remember it.Our Core Values : 1. Serving with Purpose We put others first. Service defines our actions and inspires meaningful impact. Through our dedication, we create lasting change that benefits everyone.2. The Ripple of Care We value our relationships both within the team and with those we serve. The way we care for our internal community shapes the quality of our external service, and we approach every interaction with that sense of responsibility.3. Courageous Compassion We lead with compassion, even when it requires courage. We are not afraid to have difficult conversations, challenge ourselves, or advocate for others. Empathy drives our leadership, ensuring we build trust, inspire growth, and make meaningful decisions.4. Respect for All Respect is not optional; it is essential. Our words and actions consistently reflect our commitment to treating every individual with dignity, fairness, and a genuine appreciation for who they are.What Youll Do : We take this role seriously empathy, patience, and strong communication skills are a must. Youll need to earn client trust, clearly explain each step of the process, and represent our company with professionalism and care.Act quickly to emergency calls.Conduct detailed inspections to determine the extent of damageProvide exceptional customer service, building rapport, and keeping clients informed and reassured throughout the process. Confidently explain the steps of the mitigation process and negotiate client approval for the project.Utilize industry-leading techniques and equipment to mitigate loss.Maintain accurate records of all work performed and communicate effectively with team members and clients. Ensure an accurate scope of work for projects and prepare estimates.What Were Looking For : Minimum 2 years experience in mitigation services is required. Construction knowledge is a plus.Strong communication skills. Ability to handle stressful situations with poise and professionalism. Ability to make a personalized connection with clients.Detail-oriented, reliable, and a team player. Ability to develop, learn, and properly apply operation and work procedures.Work well with teammates and provide suggestions and always improve our project productivity and final results.Ability to lift heavy equipment, work in confined spaces, and perform physical labor as required.Requirements / Demands : Valid driver's license with a good driving record.Exposure to noise levels ranging from moderate to loud from occasional to frequent.Remaining in a stationary position, often standing or sitting for prolonged periods.Lift (constantly) 5-40 lbs., lift (frequently) 20-100 lbs.Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics).Ability to repetitively push / pull / lift / carry objects, and work with / around cleaning agentsBasic technology skills.Cultural fit to our organization, work ethic, and our values.Reliability and on-time attendance.Duties : Construction of containment systems and critical barriersMonitoring of environmental controls and negative pressureOperation of air scrubbers and negative air machinesMonitoring moisture and humidityPrecision demolitionRemoval of contaminated building materialsPost-remediation detailed cleaning and fire odor restorationPerform dry-checksWater damage emergency response and monitoringMold remediationBiohazard cleanupSet up and monitor drying equipmentApply antimicrobial productsProper use of PPE equipment including respirator, gloves, and goggles.Can work independently to complete jobsOn-call rotationOther duties as assignedWhat We Offer : Health insuranceFull Time hours guaranteed plus commission payPaid time off (Full Time only)Opportunities for advancementHoliday PayOvertime Pay$100 reimbursement for work bootsUniforms provided (shirts / hat)Ongoing training and development to help you grow in your career.A supportive work environment where your contributions are valued and recognized.Team outingsHow to Apply : If youre ready to join a dynamic, veteran-owned team thats making a real difference in the Reno-Tahoe community, wed love to hear from you. Apply now and become part of the Restoration 1!Restoration 1 is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicant information will be kept confidential according to EEO guidelines.Ability to Commute : Reno, NV 89502 (Required)Work Location : In person

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