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Director of Mortgage Operations
Director of Mortgage OperationsGPAC • Memphis, TN, US
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Director of Mortgage Operations

Director of Mortgage Operations

GPAC • Memphis, TN, US
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Director Of Mortgage Operations

We're seeking an experienced Director Of Mortgage Operations to lead our Mortgage Processing and Servicing teams. This role oversees daily operations, drives efficiencies, ensures regulatory compliance, and supports a high-quality member experience. Ideal for a hands-on leader with strong knowledge of FNMA, FHA, USDA, and VA guidelines.

What You'll Do

  • Lead, mentor, and develop the mortgage operations team.
  • Oversee workflow, processes, training, and service quality.
  • Administer LOS and servicing systems; manage system updates and integrations.
  • Build and maintain vendor relationships and evaluate new tools / services.
  • Partner across departments to enhance mortgage products, efficiency, and growth.
  • Ensure compliance with investor and regulatory guidelines.
  • Support strategic planning and contribute to the long-term vision of the mortgage department.

What We're Looking For

  • Bachelor's degree (or equivalent experience).
  • In-depth mortgage lending and servicing knowledge.
  • 3+ years of mortgage management experience.
  • Proven experience overseeing a full-service mortgage department.

    • Why This Is a Great Opportunity

  • High-impact leadership role with visibility across the organization.
  • Opportunity to shape processes, implement improvements, and influence product development.
  • Supportive, collaborative culture focused on professional growth and member service.

    • Benefits

  • Competitive pay + performance incentives
  • Health, dental, and vision benefits
  • Retirement plan with employer match
  • Generous PTO and holidays
  • Ongoing training and development opportunities

    • To be considered, please email your resume to : tessa.foley@gogpac.com

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    Director Of Mortgage • Memphis, TN, US

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