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Human Resources Insights Director
Human Resources Insights DirectorHospital for Special Surgery • New York, NY, US
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Human Resources Insights Director

Human Resources Insights Director

Hospital for Special Surgery • New York, NY, US
[job_card.30_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

Human Resources Insights Director

How you move is why we're here. Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our mission, you too can be part of our transformation across the enterprise.

Regular Full Time

The base pay scale for this position is $150,000.00 - $215,000.00. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to : scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to fair market value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What You Will Be Doing

The Human Resources Insights Director will establish and lead a newly created HR data and analytics function, building the capability from the ground up in partnership with HR and IT leadership. This high-opportunity role will design the foundation for how workforce data is governed, analyzed, and translated into insights that drive organizational performance, workforce readiness, and employee experience in a healthcare setting.

As the first leader in this space, the Director will partner with the CHRO to define the vision and strategy for HR analytics, while also delivering near-term value through dashboards, reporting, and predictive insights. They will build the use cases, partner with IT's data and reporting teams, and collaborate with HR's Workday team to ensure robust integration, data integrity, and adoption across the enterprise.

The Director must bring strong HR system fluency, deep expertise in Workday reporting and analytics, and a self-starter mindset to create a sustainable capability where none exists today. This is both a hands-on and strategic role, requiring the ability to architect long-term analytics strategies while also delivering day-to-day solutions in a healthcare setting. Exposure to emerging technologies, including AI, and the ability to shape relevant use cases that inform HR strategy will be highly valued.

Position Accountabilities / Competencies

  • Establish the enterprise HR analytics strategy and roadmap, aligned with business priorities.
  • Deliver proactive insights on workforce trends, risks, and opportunities using advanced analytics.
  • Support strategic workforce planning and scenario modeling to inform leadership decision-making.
  • Leverage Workday data and analytics modules, as well as other platforms, to strengthen workforce insights.
  • Build and manage people dashboards that provide timely, relevant insights to executives and managers.
  • Standardize HR metrics and reporting to ensure consistency, transparency, and usability across the organization.
  • Develop predictive models to identify trends and support proactive interventions in areas such as retention, engagement, and performance.
  • Apply Workday expertise and other HR tools to automate, scale, and enhance reporting.
  • Partner with IT and HR systems teams to design frameworks for HR data governance, quality, and compliance.
  • Ensure the secure, ethical, and reliable use of workforce data across the enterprise.
  • Drive data literacy within HR and among business leaders, building confidence in insights and analytics outputs.
  • Champion the use of workforce analytics in strategic discussions, planning, and talent decisions.
  • Build the capability of HR and leadership teams to interpret and act on insights effectively.
  • Communicate complex data findings in a clear, compelling, and actionable way for diverse audiences.
  • Proactively surface opportunities to strengthen data-driven decision-making at all levels.
  • Partner closely with HR leadership, IT, Finance, and business leaders to connect workforce insights with organizational outcomes.
  • Serve as a thought leader on workforce analytics, staying current on trends, technologies, and best practices.
  • Model a self-starter approachbuilding the function from the ground up, driving execution, and creating long-term sustainability.

Job Qualifications

  • Bachelor's degree in Human Resources, Business, Data Analytics, Statistics, or related field; Master's degree preferred.
  • 8+ years of progressive experience in HR, workforce analytics, or related field.
  • Demonstrated success designing and delivering workforce analytics strategies, dashboards, and metrics.
  • Strong knowledge of HR processes (talent, culture, performance, retention) and ability to translate them into measurable outcomes.
  • Expertise in Workday reporting and analytics; experience with additional HRIS systems, data visualization tools, and advanced analytics techniques preferred.
  • Familiarity with AI-enabled workforce analytics techniques preferred.
  • Exceptional analytical, problem-solving, and communication skills, with ability to influence senior leadership.
  • Proven ability to operate independently, anticipate organizational needs, and build a new function in a complex healthcare environment.
  • Non-Discrimination Policy

    Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

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