Pain Scheduler

The Part-time Pain Scheduler serves as the primary point of contact for patient check-ins while also performing pain scheduling duties as assigned by the Pain Scheduling Supervisor.

NWOS is closed all weekends and major holidays. No night shifts.

ESSENTIAL FUNCTIONS :

• Serves as the primary contact for patient check-ins
• Verifies necessary demographic information, insurance eligibility, referral or authorization status, and completes chart prep.
• Completes patient registration at time of service / scheduling.
• Collects copayments and outstanding balances at the time of service.
• Communicates any necessary follow up instructions at the end of the appointment.
• Maintains strictest patient confidentiality; adheres to all HIPPA regulations and completed required staff training.
• Screens patients to determine if they are an appropriate candidate for pain procedures .
• Schedules procedures for all pain providers.
• Calls patients with check-in times and pre procedure instructions. Answers calls live and returns calls not answered within 24 hours.
• Resolves no authorization and / or denial issues sent out by billing staff.
• Communicates with Pain Scheduler Supervisor any issues / problems in a timely manner.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES :

SHIFT :

BENEFITS :

Hiring Range : $20.31 - $31.07

Related Jobs : Patient Care Coordinator, Medical Secretary, Medical Appointment Scheduler, Patient Access Representative

Equal Opportunity Employer

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