Field Service Technician (El Paso)

Candidates will be disqualified if the following criteria are not met :

• Employment Type : No C2C (Corp-to-Corp) or C2H (Contract-to-Hire) arrangements. W2 contract only. No referral fees will be entertained.
• Work Authorization : Must be a U.S. Citizen or Green Card holder.
• Local in El Paso, TX or 1 hour drive to El Paso
• Hardware Setup : Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers.
• Network Equipment Setup : Install routers, switches, and access points to create reliable on-site networks.
• Cellular & Internet Setup : Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.
• Valid drivers license, reliable transportation, and clean driving record for the last 5 years.

Position Overview :

We are seeking a highly skilled and motivated Field Service Technician to join our team in providing technology support for job sites in the construction industry. The ideal candidate will have hands-on experience in installing and maintaining various technology systems, including network infrastructure, cellular and internet connectivity, and other technology-related services essential for construction projects.

Key Responsibilities :

Installation & Setup of Technology Infrastructure :

Hardware Setup : Configure and set up computer systems, servers, and workstations for on-site use. Install various printers, projectors, and other technical devices as required. Setup and configuration of remote conference rooms and training centers.

Network Equipment Setup : Install routers, switches, and access points to create reliable on-site networks.

Cellular & Internet Setup : Implement cellular and internet solutions for job site connectivity, including setting up mobile hotspots, modems, antennae systems, and other mobilization equipment.

Asset Distribution : Distribution and confirmation of on-site mobility assets to validate setup, connectivity, and functionality.

Safety Protocols : Adhere to safety guidelines and industry regulations while working on job sites, especially when handling electrical installations and equipment.

Wiring and Cabling Installation : Install and terminate copper and fiber cables, ensuring compliance with safety standards and industry best practices.

Technology Support & Troubleshooting :

On-Site and Remote Troubleshooting : Identify and resolve technical issues related to connectivity and equipment malfunctions at construction job sites.

Hardware & Software Support : Provide ongoing support for systems and devices, performing software updates, hardware replacements, and troubleshooting to minimize downtime and maximize productivity.

Network Connectivity Issues : Diagnose and resolve network disruptions, including Wi-Fi, cellular, and Ethernet connections, to ensure seamless operation of tech systems.

Asset Collection : Collect and recover on-site assets at completion of job site work, or as needed.

Communication & Collaboration :

Vendor Coordination : Liaise with technology vendors and service providers for equipment installation, repair, and support.

Documentation & Reporting : Maintain accurate records of installations, configurations, service issues, and resolutions. Provide detailed reports of field activities and project progress to management.

Nationwide Travel & On-Site Work :

Job Site Travel : Travel regularly to construction job sites regionally or nationally, as required, with the ability to adapt to varying work environments and conditions. Flexibility in travel schedules is essential.

On-Site Presence : Perform hands-on technical work, requiring physical presence at multiple job sites, with the ability to manage tasks efficiently and independently in varying locations.

Required Skills & Qualifications :

Technical Expertise :

Experience installing on-site infrastructure, hardware, and equipment.

Proficiency in installing and troubleshooting wired and wireless network infrastructure (Ethernet, Wi-Fi, etc.).

Experience with technology systems, including security cameras, access control systems, and other construction-related hardware.

Strong understanding of internet and cellular connectivity solutions, including mobile hotspots, routers, modems, and antenna installation.

Highly organized with attention to detail.

Problem-Solving Skills :

Proven ability to diagnose and resolve complex technical issues independently.

Quick thinking and adaptability when troubleshooting connectivity issues on-site or remotely.

Having critical thinking skills to evaluate when issues should be escalated.

Physical Abilities :

Ability to lift and carry heavy equipment (up to 30 lbs.) and work in physically demanding conditions.

Comfortable working in a variety of construction environments, including outdoors, under various weather conditions, and at heights.

Travel Readiness :

Must be willing to travel nationwide, including overnight stays and short periods away from home.

Comfortable with the flexibility and demands of frequent travel, with a focus on job site installation and support across different locations.

Valid drivers license and reliable transportation for travel to and from job sites.

Clean driving record for the last 5 years.