Case Manager

Job Description

Job Description

Location : Bend, Oregon (Women's and Children Center)

Status : Part-Time

At Shepherd’s House Ministries, we believe in meeting people exactly where they are—with compassion, dignity, and grace. We offer food for the hungry, shelter for the homeless, and supportive programs for individuals facing life-controlling challenges. Our mission is to break cycles of pain by healing hearts and transforming lives.

We create grace-filled environments where every person is welcomed, valued, and encouraged to pursue meaningful life change at their own pace. Through supportive services, innovative programs, and a deeply caring team, we walk alongside each individual on their journey—reflecting the transformative love of God in all we do.

This position has a BFOQ to be faith aligned.

We are seeking a passionate and mission-driven Case Manager to help expand the impact of Shepherd’s House Ministries across all sites and advance this life-changing work.

The Case Manager is accountable for providing consistent, trauma-informed, participant-centered support that promotes safety, stability, and progress toward housing and personal well-being. This role is responsible for engaging participants, assessing needs, developing and monitoring individualized plans, coordinating access to appropriate resources and services, maintaining accurate and confidential documentation, and collaborating effectively with staff, volunteers, and community partners. The Case Manager upholds organizational values, ethical standards, and compliance requirements while contributing to a safe, respectful, and healing environment across all service settings.

Strategic Work Expectations :

• Shall strive for and embody honesty, compassion, forgiveness, mercy, gentleness, hospitality of spirit, and the deep love of Jesus in word and deed, leading with humility, compassion, and self-awareness.
• Will work towards having a teachable spirit and a willingness to learn.
• Collaborate in partnership with leadership, advisors and coworkers to contribute to and carry out the Men’s Center team’s strategy and goals.

Technical Work Expectations :

Position-Specific Standards :

Qualifications :

Education & Experience :

Spiritual & Professional Qualities :

Working Conditions / Physical Requirements :

In accordance with the Americans with Disabilities Act (ADA), we will provide reasonable accommodations to qualified individuals with disabilities. To request an accommodation, please contact a member of the People Team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Shepherd’s House Ministries provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Shepherd’s House Ministries is formed and filed as 501c3, as such there are certain positions under ministry privately funded programs that require faith alignment as a BFOQ.