Warranty Writer- Remote

Warranty Writer

The Warranty Writer efficiently processes complex manufacturer warranty claims and other electronic repair orders. This is a remote, piecework structure position. Essential duties and responsibilities include :

• Prepare and process complex vehicle warranty claims and non-warranty electronic repair orders in designated timeframes across multiple lines with high level of attention to detail.
• Reconcile / correct (when applicable) rejected claims in a timely, efficient manner.
• Attend occasional meetings, as needed - some optional, some mandatory.
• Reconcile / process multiple location queues to reduce aging EROs.
• Contact OEMs for necessary approvals and / or goodwill (after warranty) adjustments and processing concerns.
• Obtain approvals and adjustments within the organization's and the manufacturer's policies and procedures.
• Produce various claims processing productivity reports.
• Report unresolved concerns and / or problems to Warranty Specialist / Manager.
• Maintain regular contact with management, Warranty and Maintenance Staff.

Skills and abilities you should have :

The annual starting hourly rate for this position is between $10.00 - $17.56 per hour. This position offers a base hourly wage plus commission for closing warranties. Commission earnings are expected to be consistent and significant part of total pay.

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.