Remote Member Contact Center Rep

A company is looking for a Member Contact Center Representative I, Full Time - Remote.

Key Responsibilities :

Provide efficient and timely service to members via various communication methods

Perform basic member service transactions and account maintenance

Identify member needs, offer solutions, and follow up on transactions

Required Qualifications :

1 year of retail experience with a track record of meeting service and sales goals

Basic understanding of financial products and services

Competent computer knowledge and proficiency in Microsoft applications

High School Diploma or equivalent

Genuine interest in helping members and a professional demeanor