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Customer Service Representative (Part-Time)
Customer Service Representative (Part-Time)Dayton Freight • Rockford, IL, US
Customer Service Representative (Part-Time)

Customer Service Representative (Part-Time)

Dayton Freight • Rockford, IL, US
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  • [job_card.part_time]
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Customer Service Representative

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities include :

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May also assist with :

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

    • Qualifications include :

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Experience in a fast paced environment with excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
  • Legally eligible to work in the United States
  • At least 18 years of age
  • Fluent in English

    • Benefits include :

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
  • 401(k) plan, Company Match

    • Starting Pay : $18.00 / hour

    Pay does vary depending on relevant industry experience.

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    Customer Service Representative • Rockford, IL, US

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