Director DevOps

Why Ryan?

Hybrid Work Options

Award-Winning Culture

Generous Personal Time Off (PTO) Benefits

14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

Benefits Eligibility Effective Day One

401K with Employer Match

Tuition Reimbursement After One Year of Service

Fertility Assistance Program

Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Director, DevOps is a “Hands On” position which provides leadership to the DevOps team, guides and delivers technology service to all stakeholders. The DevOps team is responsible and accountable for RYAN’s online product portfolio. The team implements CI / CD pipelines and implements monitoring solutions to ensure our products and services are constantly available for our customers. The Senior Manager position is fully accountable for ensuring our products provide our customers with an outstanding customer experience by ensuring they remain available, secure and performant.

Duties and responsibilities, aligned to Ryan’s Key Results :

People :

• Act as a trusted adviser to both business and technology stakeholders.
• Develop professional relationship with all levels of the organization, clients and vendors.
• Provide day-to-day oversight and management of staff, ensure efficient working of staff and provide feedback for employees.
• Participate in planning, creating and managing our Multi-Cloud AWS, GCP and Azure environment.
• Plan, implement and manage application availability and performance monitoring processes.
• Troubleshoot complex production issues in a distributed environment.
• Diligently work to improve the quality of solutions delivered to our customers by helping build out our Continuous Integration Continuous Delivery (CI / CD) pipelines.
• Work with the development team to make our applications more stable and faster.
• Work with QA teams for reproduction and setup of complex production issues
• Apply patches and updates as needed for issues found in production.
• Participate in on-call rotations, driving restoration and repair of service-impacting issues
• Adhere to defined IT security and process governance as defined.

Value :

Education and Experience :

Computer Skills :

To perform this job successfully, an individual must have intermediate knowledge of Microsoft Project, Word, Excel, PowerPoint, Outlook, wireframe tools, and Internet navigation and research.

Certificates and Licenses :

Valid driver’s license required.

Supervisory Responsibilities :

Directs employees and teams, carries out all responsibilities in accordance with Firm policies and applicable law.

Work Environment :

Equal Opportunity Employer : disability / veteran