Server

Servers are responsible for exceeding guests’
expectations by providing efficient, friendly guest service. Teamwork,
enthusiasm, food and wine knowledge, the ability to multitask and a high energy
level are necessary for success in this position.

Essential Functions

• Provide
  efficient, friendly guest service to a 3-6 table section including but not
  limited to following all steps of service and bussing the table to ensure a
  positive guest experience
• Accurately
  record and account for all items ordered, process payments, and balance all
  sales/receipts in compliance with restaurant policies and procedures
• Available
  to work a variety of hours, days and shifts, including weekends
• Safely
  and effectively transport food or beverages to a table of three in a single
  trip
• Safely
  and effectively use and operate all necessary tools and equipment
• Ability
  to effectively communicate in order to perform and follow job requirements in
  written and spoken direction
• Ability
  to multitask calmly and effectively in a busy, stressful environment
• Work
  in a confined, crowded space of variable noise and temperature levels
• Able
  to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds,
  and occasionally move and/or lift up to 50 pounds
• Ability
  to stand and walk for an entire shift and move safely through all areas of the
  restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure
  the overall guest experience exceeds expectations and anticipate guests’ needs
• Greet
  guests with a warm, sincere smile
• Use
  tact and good judgement when dealing with guest challenges and respond to guest
  needs with patience and courtesy
• Understand
  and respond knowledgeably to questions about the restaurant and menu
• Use
  sales techniques to present and encourage current promotions to guests
• Follow
  all steps of service
• Understand
  and follow the food allergy procedure and special orders/restrictions
• Proficiency
  in the use and operation of all necessary tools and equipment, including the
  POS system and Frequent Diner, Gift Card and Credit Card terminals
• Comply
  with all safety and sanitation guidelines and procedures
• Successfully
  complete alcohol awareness training
• Follow
  all rules, policies, procedures and conditions of employment, including those
  outlined in the Employee Handbook
• Get
  along well with others and be a team player
• Other
  duties will be assigned as needed