Client Coordinator

• Provide direct care services to resident, including planning and implementation of treatment goals and training, which will develop and enhance independent living skills.

• Budgeting.
• Grooming.
• Nutritional Planning.
• Use of public transportation/travel training.
• Use of community resources/community integration.
• Shopping/menu planning.
• Housekeeping.
• Sexual development/socialization skills.
• Physical health maintenance.
• Assertiveness/self advocacy training.
• Monitor resident’s progress. Tasks essential to those duties include, but are not limited to; seeing, hearing and observing residents, performing manual tasks, reading and writing (documentation, lifting, climbing and descending stairs, traveling, boarding agency vehicles), and utilize public transportation (bus, subway) use of telephone to make and receive calls.
• Responsible for coordinating and obtaining appropriate medical, and psychological and/or psychiatric services. Coordinate follow-up with related service providers Escort/ accompany/drive residents as needed.
• Responsible to monitor residents’ medication (oversee intake, review records, place orders, review scripts, note changes..)
• Assist in the development of resources to educate staff and consumers.
• Responsible to schedule and implement monthly fire drills as per OMH guidelines. Coordinate evacuation and ensure residents safety to prepare for emergency situations (i.e., fires). Tasks essential to these duties are the ability to exit in emergencies, which may require the ability to climb and descend fire escapes and assist others to do the same.
• Responsible for crisis intervention providing counseling as needed.
• Monitor and assist planning of daily activities and events. Communicate daily with day program personnel and with clinic personnel at a minimum weekly. Monitor attendance at day program or clinic.
• Assist residents in planning and coordination of recreational/social activities. At times, this may require escorting residents to these activities and/or participate in moderate physical activities as part of this task.
• Responsible for continued assessment for resident’s self-preservation abilities and conducting monthly fire drills.
• Assist resident in obtaining employment, education or other vocational services in the community.
• Supervise wake-up of residents.
• Supervise and assist in breakfast preparation – must be able to utilize application and tools needed for food preparation and clean up.
• Report all incidents to supervisor in a timely fashion.
• Participate in weekly supervision with Program Director.
• Demonstrate ability to count/add/subtract/manage money.
• Must be able to read typed and written correspondence, clinical notes, communication log, staff meeting minutes, doctors orders, fire drill logs, able to write, able to use the telephone.
• Communication information with all staff and supervisor(s) verbally and in writing for the purpose of providing feedback.
• Able to lift/carry packages and boxes of supplies; as well as clients if necessary.
• If deemed necessary, must be able to participate in these programs at various sites and varying times. The ability to complete the following training offered and perform the position; AMAP, CPR and First Aid.

• Participate in activities of other staff members in their absence or during periods of staff shortage (i.e. cook, clerical, direct care counselor).
• Represent the residence at meetings, trainings not otherwise specified.
• Ability to work flexible schedule as work schedule and location are subject to change.
• Drive facility vehicle when the need arises.
• Maintain confidentiality at all times.
• This does not limit the assignment of duties or exclude the performance of other duties not mentioned, as assigned by supervisor.

• Experience working with psychiatric population.
• Bachelor’s Degree and some supervisory experience preferred.
• Must be able to work flexible hours and escort/drive consumers to appointments.
• New York State driver’s license required.

ABOUT US: Since 1980, WellLife Network, has been meeting the growing challenges of individuals with intellectual/developmental disabilities and mental illness. Our multidisciplinary approach and centralized referral process help to ensure that each person we serve receives the appropriate range of services and level of care, with an individual treatment plan, coordinated by highly competent and supportive case management professionals. In its early years, WellLife Network operated and maintained community residential facilities for people with developmental disabilities and mental illness, and provided programs of care, service, habilitation, rehabilitation, and social and recreational activities, in a home-like environment. Partnerships Make It Happen For almost four decades, WellLife Network has changed, evolved, and expanded, while remaining true to its mission of meeting the diverse needs of New York communities, businesses, and society and assisting those we serve to achieve greater personal and economic independence. WellLife Network has a long and valued tradition of working in partnership with the government, the business community, private philanthropy, and our colleagues in the nonprofit sector to offer proactive responses to society’s social and economic challenges. Since its founding, the WellLife Network culture has been marked by program growth and organizational development. A Network of Services - A Culture of Caring and Best Practices Today, with an annual operating budget of $100 million, a workforce of 1,800 staff, interns, and volunteers, and an affiliate subsidiary company, WellLife Network delivers critical services in the areas of behavioral health, intellectual/developmental disabilities, housing, co-occurring substance abuse behaviors, family support, vocational training, and care management. These services meet the pressing needs of more than 25,000 individuals and families annually, some 2,000 New Yorkers every single day. A culture of caring, best practices models, a spirit of innovation, and a commitment to measuring results and producing high returns on investment drive our work. A key element to our successful growth is our focus on technology, financial viability, and quality assurance – critical infrastructure supports that enable WellLife Network to deliver services with cost-efficiency, effectiveness, transparency, and accountability in a manner that mirrors the standards of high-performing business enterprises.