The Service Technician will be responsible for routine and emergency service calls related to commercial alarm, CCTV, access control and fire.
Duties and Responsibilities:
· Troubleshoots, replaces, and/or repairs malfunctioning or inoperative equipment.
· Provides reliable, high quality customer support.
· Provides customer instruction on system operation and functionality.
· Performs system testing and signal verification.
· Maintains the necessary truck stock/inventory (equipment and tools).
· Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
· Ensures the progress and completion of assigned tasks.
· Provides documentation of service and hours worked.
· Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
· Must have a strong work ethic.
· Must be detail-oriented.
· Must complete other projects, as assigned.
Qualifications
· Must have 3 or more years of security industry experience.
· Must have mastery knowledge of commercial intrusion systems, fire systems, CCTV, intercom, and access control systems.
· Preferred Technical experience with: DMP, Bosch, Vista, Brivo, Avigilon, Hanwa, Axis
· Must have a working knowledge of local/national codes.
Schedule: M-F 8:00am – 5:00pm
Benefits: Medial, Dental, Vision, PTO, Holidays, Car Allowance
About Loyal Source
Service Technician • Jacksonville, Florida, US
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