Remote Collection Specialist

A company is looking for a Collection Specialist to manage payment collections through inbound and outbound calls.

Key Responsibilities

Handle inbound and outbound calls to perform collections activities

Utilize negotiation and customer service skills to achieve positive outcomes

Adhere to all relevant laws including FDCPA, FCRA, and HIPAA

Required Qualifications

1+ years of experience in Collections, Call Center, or Customer Service roles

Ability to accurately enter and update data in systems

Experience working in a fast-paced, deadline-oriented environment

Strong organizational skills with the ability to multitask

Flexibility in scheduling, including evening and weekend work as needed