GEICO Front Desk Service - Entry Level Insurance

Job Description

Job Description

Join Ken Castellani-GEICO, a well-established leader in the insurance industry, as we continue to expand and serve our community in Gainesville, Florida. We are seeking enthusiastic and dedicated individuals to join our front desk service team at the entry level. This on-site position offers an incredible opportunity to start your career in insurance sales with a positive and inviting work environment. You will be the first point of contact for our clients, ensuring their experiences are pleasant and their inquiries are efficiently managed. Our team cherishes a supportive atmosphere where each member is respected and growth is encouraged. At Ken Castellani-GEICO, we believe in nurturing talent and providing opportunities for advancement. If you are eager to learn and ready to make a meaningful contribution to our team, we invite you to apply and become part of our success story.

Benefits

Annual Base Salary Based on Experience

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Work from Home

Life Insurance

Responsibilities

Client Interaction : Greet customers as they enter the office, ensuring a welcoming and friendly atmosphere.

Information Management : Assist clients in updating their information and answering basic policy-related inquiries.

Appointment Scheduling : Coordinate and schedule appointments for clients with insurance agents as needed.

Documentation Support : Help clients complete necessary paperwork and documentation.

Phone Handling : Manage incoming calls, direct calls to appropriate team members, and respond to service requests efficiently.

Team Collaboration : Work closely with insurance agents and other team members to ensure seamless customer service.

Continuous Learning : Stay informed about GEICO's offerings and policies to better assist clients.

Requirements

Education : High school diploma or equivalent is required, while an associate degree in business or a related field is preferred.

Experience : Prior experience in a customer service role or administrative position is a plus but not mandatory.

Communication Skills : Excellent verbal and written communication skills are essential.

Customer Service : Demonstrated ability to provide friendly, patient, and professional service to clients.

Problem-Solving : Ability to handle challenging situations with a calm and positive demeanor.

Organization : Strong organizational skills to effectively manage multiple tasks simultaneously.

Computer Skills : Proficiency with general office software and ability to quickly learn and use industry-specific software.