Controller

About The Company :

We specialize in providing top-notch management services to homeowner associations, condominiums, and community-based organizations. We excel in delivering exceptional customer support, helping them achieve their goals and maintain thriving communities.

About the Role :

The Controller is responsible for client service and leading a team of accounting professionals to provide accounting, cash management, financial reporting, and financial management consultation services for a large portfolio of community association clients. This role will interface with property managers, general managers, property developers, community association Boards of Directors, and third-party service providers on financial matters. This is a "hands-on" position from an accounting perspective.

Responsibilities :

• Ensuring client contractual service deliverables, including the review and approval of monthly financial reports and annual budgets
• Managing the monthly pre-close and close processes, including the management company close
• Overseeing the preparation process for annual budgets
• Managing the daily flow of financial service inquiries and requests
• Client billing for services performed outside the service level agreement
• Driving client satisfaction and retention
• Recruiting, hiring, training, and mentoring staff
• Troubleshooting and resolving escalated issues
• Overseeing and providing direction on delinquent account collections, communicating with association board members, and coordinating with third-party collection attorneys
• Managing the investment of association reserve funds and ensuring cash flow for project needs
• Coordinating audit and tax services with external CPA firms
• Overseeing all association banking services
• Managing the successful onboarding of new accounts
• Acting as the primary financial consultant for community managers and Boards of Directors
• Recommending and implementing process improvements
• Becoming a subject matter expert in the CINC platform for the delivery of accounting and financial management services
• Ensuring financial controls are in place and functioning as designed
• Overseeing payroll and coordinating with a third-party payroll provider
• Managing HR functions, including hiring, and coordinating with an external service provider
• Performing additional work-related tasks as needed

Qualifications :

Benefits :