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Studio Manager (Clinic Manager)
Studio Manager (Clinic Manager)Chapter Aesthetic Studio • Pittsford, NY, US
Studio Manager (Clinic Manager)

Studio Manager (Clinic Manager)

Chapter Aesthetic Studio • Pittsford, NY, US
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  • [job_card.full_time]
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Studio Manager

Are you a natural leader with a passion for aesthetics and a drive to build a high-performing, guest-focused team? Chapter Aesthetic Studio is seeking a driven, people-first Studio Manager to lead our Pittsford guest-centric team. As the champion of daily operations and studio success, you'll empower your team, deliver remarkable guest experiences, and lead performance-driven results. More than a manager, you're a mentor, motivator, brand ambassador, and strategic business leader.

Job Type : Full-Time Salary : $70K+ depending on experience plus eligibility for monthly incentive pay

Why Chapter Aesthetic Studio is the next step in your career :

  • Competitive pay with monthly bonus incentives
  • Predictable scheduleno overnights or holiday shifts
  • Travel support and mileage reimbursement
  • Access to advanced treatments and cutting-edge technologies
  • Full benefits package for eligible employees : medical, dental, vision, 401(k) with company match, PTO, and parental leave
  • Employee discounts on services and retail products
  • Collaborative, mission-driven culture focused on results and growth

What You'll Do

  • Lead the studio with a people-first, results-driven mindsetguiding your team to exceed performance goals while delivering an exceptional guest experience
  • Coach and develop a collaborative, high-performing team through ongoing feedback, clear expectations, and meaningful recognition
  • Drive sales across memberships, service packages, and retail by fostering a consultative, guest-focused approach
  • Oversee daily operations including scheduling, inventory, guest flow, and POS management to ensure smooth and efficient studio performance
  • Partner closely with clinical staff to deliver a seamless and personalized treatment journey for every guest
  • Champion a studio culture rooted in excellence, authenticity, and positivity, ensuring team alignment with Chapter's core values
  • Resolve guest concerns with empathy and professionalism, reinforcing trust and long-term loyalty
  • Manage recruitment, onboarding, and performance for the non-clinical team, creating a supportive environment where people can thrive
  • Lead daily huddles and team meetings to align on goals, share updates, and drive consistent execution
  • Adapt confidently to change, proactively solving challenges and keeping your team motivated and focused
  • Build community connections and elevate brand visibility through local outreach and engagement
  • Step in to support front desk or sales operations when needed, modeling exceptional service and teamwork
  • Maintain full compliance with HIPAA and company policies, always ensuring privacy and professionalism
  • Keep the studio clean, organized, and brand-aligneddelivering an inviting and polished environment for every guest

    • What We're Looking For :

  • At least 2 years of experience managing a high-performing team in a sales or guest-facing environment
  • Proven track record of driving revenue, meeting KPIs, and leading with integrity
  • Strong interpersonal and communication skills; ability to influence and inspire
  • Organized, tech-savvy, and adaptable in a fast-paced setting
  • High attention to detail and ability to juggle multiple priorities
  • Experience with inventory, budgeting, and operations preferred
  • Bachelor's degree preferred; equivalent work experience considered
  • Passion for aesthetics, wellness, or healthcare is a plus

    • About Chapter Aesthetic Studio

    Chapter Aesthetic Studio is a premier destination where medical expertise meets modern beauty. As part of TAG The Aspen Group we are redefining the guest experience : making confidence accessible, care personalized and results remarkable.

    Ready to lead a team that changes lives through confidence?

    Apply now and start your best Chapter yet.

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    Studio Manager Clinic Manager • Pittsford, NY, US

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