Process Assistant

divh2Join Our Worldwide Operations Team / h2pOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team. In this role, you will ensure employee productivity is maximized and customer engagement is achieved. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operations workflow has three major components : First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customers door. Please note that all workflows have slight building variations, but one thing is constant : our vision and dedication to the customer. / ppKey job responsibilities : / pulliSupport, mentor, and motivate others / liliManage safety, quality, productivity, and customer delivery promises / liliCollaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives / li / ulpBasic qualifications : / pulli1+ years of Microsoft Office products and applications experience / liliHigh school or equivalent / liliWork a flexible schedule / shift / work area, including weekends, nights, and / or holidays / liliCan lift up to 49 pounds, stand / walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach / liliWork 40 hours / week, and overtime as required / liliAre 18 years of age or older / li / ulpPreferred qualifications : / pulli1+ year of leadership experience directly managing others / lili1+ year working in a like environment (manufacturing / distribution / warehousing / retail) / liliExperience with performance metrics and lean process improvement / liliExcellent written and verbal communication and interpersonal skills to coach, train and assist team members / li / ulpAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit / ppThe starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, you are eligible for additional earnings including overtime pay and performance bonuses. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at / ppUSA, NE, Omaha - 23.00 - 24.00 USD hourly / p / div