Lead Teller

KeyBank - 13245 Aurora Avenue North - Responsibilities: Lead teller functions efficiently and accurately in a branch setting while coaching other tellers; Identify and resolve more complex client servicing issues and opportunities for financial wellness; Schedule tellers, observe performance, and oversee branch operational standards; Assist clients in achieving financial goals through financial wellness tools and guide transitions to bankers; Attend morning huddles and end-of-day debriefs and ensure compliance with regulatory, security, and internal audit controls