Customer Service SpecialistInsight Global • Buckeye, AZ, US
Customer Service Specialist
Insight Global • Buckeye, AZ, US
[job_card.variable_days_ago]
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- [job_card.full_time]
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Client Service Specialist
Location : Buckeye, AZ
Rate : $70,000 annually
Type : Full-Time
Job Description
Insight Global is seeking a customer-focused and solutions-driven Client Service Specialist to support client operations at a newly opened 1 million square foot warehouse . As a key liaison between our clients and internal teams, you will play a vital role in ensuring service excellence, resolving issues, and supporting the successful launch and ongoing performance of this high-capacity third-party logistics (3PL) facility
Required Skills & Experience
- 2+ years of experience supporting large Fortune 100 clients
- Proven ability to investigate and resolve client complaints by identifying root causes, recommending solutions, and ensuring timely follow-up
- Skilled in preparing reports and updates for internal leadership and clients as needed
- Ability to support operational and administrative tasks as assigned
- Experience monitoring and documenting recurring issues to drive process improvements and enhance client satisfaction
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