Security Dispatcher

Security Dispatcher

The Full-Time Dispatcher serves as a central communications hub for the Campus Safety and Security Department, ensuring the safety and security of the La Sierra University community. This position is responsible for dispatching patrol officers, monitoring security systems, coordinating emergency response, and maintaining detailed activity logs. In addition, the Full-Time Dispatcher plays a key role in training, mentoring, and supporting student dispatcher staff, ensuring consistent application of department protocols and professional standards.

This position requires the ability to remain calm under pressure, exercise sound judgment during emergencies, and communicate clearly with a wide range of campus and external stakeholders.

Essential Duties and Responsibilities

Dispatch & Operations

• Maintain continuous radio communication with Campus Safety Patrol Officers.
• Answer and prioritize all incoming calls to the Campus Safety and Security Department, including emergency calls.
• Dispatch and coordinate Campus Safety personnel, EMS, and other emergency responders as appropriate.
• Maintain accurate and detailed logs of all Campus Safety and Security activities and incidents.
• Monitor campus surveillance systems, intrusion alarm systems, and access control systems.
• Greet and assist campus guests and visitors, including issuing guest parking passes and providing directions and general assistance.
• Exercise sound judgment in determining response priorities during emergencies and critical incidents.
• Perform all other duties as assigned in support of departmental operations.

Training & Oversight

Required Skills and Abilities

Required Education, Certifications, and Qualifications

Schedule and Availability

Wage Range : $17.96 $19.00 per hour, commensurate with experience.