Unit Secretary/Cardiac Telemetry Tech

Job Description:

JOB DESCRIPTION

The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization.

TITLE: Unit Secretary/Cardiac Telemetry Tech

JOB OVERVIEW: The Unit Secretary/Cardiac Telemetry Tech is responsible for monitoring patients and responding to readings outside of normal range in addition to clerical and receptionist duties on the unit.

DEPARTMENT: Patient Care Services

WORK HOURS: Variable

REPORTS TO: Unit Manager, Administrative Supervisor, and/or Charge Nurse

PREREQUISITES:

• One year of acute hospital experience required.

• Familiarity with medical terminology.

• Able to organize and work independently.

• Able to multi-task and manage multiple responsibilities.

• Evidence of good communication skills, both oral and written, including ability to spell accurately and write legibly.

• Evidence of typing/basic computer experience.

GENERAL QUALIFICATIONS:

• Capable of comprehending, executing, and acting within scope of practice.

• Demonstrates excellence in communication skills and customer service.

• Dress professionally and follow VMC uniform standards.

• Demonstrates effective interpersonal skills in a diverse population.

• Demonstrates initiative and resourcefulness.

• Able to react calmly in a code situation.

UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS:

See Generic Job Description for Administrative Partner.

PERFORMANCE RESPONSIBILITIES:

• Generic Job Functions:See Generic Job Description for Administrative Partner.

• Essential Responsibilities and Competencies:

Communication

• Demonstrates effective telephone etiquette.

• Demonstrates effective communication with the medical staff and other departments.

• Communicates knowledge of patient preferences to direct care providers.

• Greets and assists visitors as they arrive to department.

Safety

• Recognizes and responds appropriately to all emergency codes.

• Answers intercom and triages calls so that patient needs can be met in a timely fashion.

• Adheres to infection control standards.

• Participates in emergency and disaster plans/drills.

• Demonstrates ability to use patient care technology (MobileView, Emergin, Right Fax).

• Completes all required annual education in a timely manner.

Monitor Tech

1. Recognizes and responds appropriately to emergency situations.

2. Demonstrates understanding and proficiency in EPIC monitoring software, camera monitoring equipment and other communication platforms.

3. Communicates any malfunctions to Charge RN or Bio Med.

4. Demonstrate proficient knowledge of ECG rhythms as validated during annual competency review.

Clerical

• Organizes and maintains efficient work area.

• Completes department and unit forms according to established guidelines.

• Updates phone rosters as necessary.

• Demonstrates ability to differentiate structure and functions of VMC departments and make appropriate referrals.

Standard Process

• Able to adhere to standard process as set by role.

• Evaluate work processes and provide feedback for continuous improvement.

Created: 2/20

Revised: 8/25

Grade: SEIUSVC8H

FLSA: NE

CC: 6235

Job Qualifications:

PREREQUISITES:

• One year of acute hospital experience required.

• Familiarity with medical terminology.

• Able to organize and work independently.

• Able to multi-task and manage multiple responsibilities.

• Evidence of good communication skills, both oral and written, including ability to spell accurately and write legibly.

• Evidence of typing/basic computer experience.

GENERAL QUALIFICATIONS:

• Capable of comprehending, executing, and acting within scope of practice.

• Demonstrates excellence in communication skills and customer service.

• Dress professionally and follow VMC uniform standards.

• Demonstrates effective interpersonal skills in a diverse population.

• Demonstrates initiative and resourcefulness.

• Able to react calmly in a code situation.