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Remote Case Manager
Remote Case ManagerThe Firm Exp • Austin, TX, US
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Remote Case Manager

Remote Case Manager

The Firm Exp • Austin, TX, US
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Job Description

Job Description

Location : Fully Remote (U.S.)

About the Role :

We’re looking for a detail-oriented, compassionate, and organized Case Manager to join our growing legal team. In this role, you’ll be the main point of contact for clients, helping manage their cases from start to finish, keeping communication clear, and ensuring every step moves smoothly. MUST SPEAK SPANISH

What You’ll Do :

  • Manage a high volume of personal injury cases, ensuring deadlines and next steps are always on track
  • Communicate regularly with clients, providing updates and answering questions
  • Coordinate with attorneys, medical providers, and other professionals as needed
  • Gather, organize, and maintain case documentation and records
  • Track progress, identify any issues, and help keep cases moving efficiently
  • Provide empathetic and professional client support throughout the process

What We’re Looking For :

  • Prior experience as a case manager, legal assistant, or in a client service role is preferred
  • Strong organizational skills and attention to detail
  • Excellent communication and problem-solving abilities
  • Comfort working independently in a remote environment
  • Ability to multitask and manage competing priorities
  • What We Offer :

  • Competitive salary range of $50,000–$60,000, depending on experience.
  • Fully remote position with flexible scheduling
  • Supportive and collaborative team environment
  • Opportunities for professional growth and advancement
  • If you’re someone who loves helping people, staying organized, and keeping things running smoothly — we’d love to hear from you!

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