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Customer Service Associate
Customer Service AssociateVirtualVocations • Charlotte, North Carolina, United States
Customer Service Associate

Customer Service Associate

VirtualVocations • Charlotte, North Carolina, United States
[job_card.variable_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Customer Service Associate Representative to provide support related to health benefits and claims.

Key Responsibilities

Answer inquiries from participants, clients, and providers regarding benefits and claims

Document interactions and maintain accurate records of calls and claims

Assist team members and support clients with questions about their health benefit plans

Required Qualifications

High school diploma or GED required

Basic computer and customer service experience

Minimum typing speed of 45 wpm

Ability to read and interpret benefit plans and insurance documents

Commitment to privacy and confidentiality standards

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Customer Service Associate • Charlotte, North Carolina, United States

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