UM Nurse Manager - Remote / TelecommuteCynet Systems • Costa Mesa, CA
UM Nurse Manager - Remote / Telecommute
Cynet Systems • Costa Mesa, CA
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Job Description:
Pay Range: $50.92hr - $53.92hr
The UM Nurse Manager is responsible for leading and overseeing Utilization Management activities to ensure compliance with federal, state, health plan, and accreditation requirements while supporting high-quality, cost-effective care delivery.
Responsibilities:
Ensure the UM team is properly trained to conduct medical necessity reviews for pre-service/prior authorization, retrospective, and post-claims reviews for urgent and routine requests.
Ensure compliance with federal, state, health plan, and accreditation requirements including URAC and NCQA.
Maintain staff accountability through performance evaluations, reporting, observation, and annual reviews.
Ensure staff meet performance goals while adhering to internal and external policies, procedures, and guidelines.
Ensure timely and accurate documentation of clinical information, outreach attempts, and criteria used for determinations in the medical management system.
Collaborate with providers, facilities, medical directors, care coordinators, members, and caregivers to meet members’ healthcare needs.
Support continuity of care through early discharge planning and collaboration with hospital discharge planners and case managers.
Monitor, track, and report trends related to inappropriate referrals or authorizations to leadership.
Ensure appropriate network provider utilization and manage out-of-network requests in coordination with clinic operations.
Identify and manage high-risk members, including those at risk for readmission or with complex medical and psychosocial needs.
Collaborate with case management to coordinate post-discharge care, follow-up appointments, medications, and outpatient services.
Serve as a subject matter expert in the application and documentation of clinical criteria including NCD, LCD, LCA, MCG, NCCN, and health plan coverage policies.
Contribute to cost containment initiatives while maintaining high-quality care delivery.
Apply process improvement principles and methodologies to support operational efficiency.
Participate in UM committee meetings and health plan audits.
Perform other duties as assigned.
Experience:
Minimum of 3 to 5 years of nursing management experience in a medical group, hospital, health plan, or risk-based MSO environment.
Minimum of 5 to 10 years of overall nursing experience in a medical group, hospital, health plan, or risk-based MSO setting.
Experience with Medicare, Medicare Advantage, Commercial, HMO, Medi-Cal, and ACA plans.
Skills:
Strong problem-solving, critical thinking, and decision-making skills.
Collaborative and team-oriented approach to leadership.
Proficiency in Microsoft Word, Excel, and other MS Office applications.
Qualification And Education:
Bachelor’s degree in a healthcare-related field is preferred.
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