Chief Access Officer

Gilchrist Center Towson - Inpatient UnitFull TimeDays40

JOB DESCRIPTION SUMMARY :

The Chief Access Officer is responsible for positioning the organization for ongoing census growth in all our programs and services. The CAO routinely monitors the competitive environment for potential mergers and acquisitions. The CAO is also responsible for all branding, marketing, social media and other outreach activities directed at the communities served by Gilchrist. The CAO is responsible for operating the admissions center(s) always seeking to exceed the expectations of our customers (hospital staff, physicians, nursing and group home staff as well as our patients and families). The CAO works with our customers to assess their needs and work collaboratively with other senior leaders to design, implement, promote and service the needs of our growing serious illness and end of life population.

Education

Master’s Degree in Health Care, Public Health, MBA or finance required

Experience

10+ years of successful management in healthcare

Knowledge, Skills and Abilities

• Advanced skills in Excel, and Power Point and ease with data management
• Advanced project management skills
• Ability to effectively present to and facilitate groups
• Skill in oral and written communication
• Knowledgeable in all post-acute services
• Strong Presentation skills
• Prior experience working in complex medical environments
• Experience with CRM and managing a successful business development enterprise

Licensures, Certifications

Physical Requirements

• Ability to travel to different locations; includes ability to drive, negotiate stairs and walkways

Working Conditions

• Normal office environment with visits to the community
• Must have reliable transportation

Conditions of Employment

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.