Logistics Specialist

Logistics Specialist

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

We are looking for a Logistics Specialist with a positive and proactive mindset who will assure a premium Customer Experience through proper management of delivery and installation.

In this role, you will be responsible for planning and coordinating all activities relating to the extraction, delivery and installation of products and accessories, either directly to customers or through wholesalers and distributors. You will maintain seamless communication between Technogym and 3rd parties to achieve customer satisfaction targets and guarantee our delivery and installation processes adhere to our high company standards, and lead continuous improvement efforts in quality, delivery, and cost of our delivery and assembly operations. This position is based out of our Jersey City offices and will report directly to the VP, Logistics and Order Fulfillment.

Your Impact

Ensure regular and effective communication within the business and externally with 3rd parties. In the internal business, developing strong relationships with the Sales and Customer Service Departments is paramount to your success in this role.

Ensure planning of D&I in accordance with the CPD.

Maintain the ERP system, ensuring alignment of accounting with physical stock, conducting variance analyses and periodical stock-counting.

Monitor the local stock and rotation index, ensuring the proper governance of stock management.

Address problems with order flow / shipping delays / quality-control issues, monitor deliveries to ensure customer satisfaction and keep accurate logs of all transportation and inventory.

Check 3PL invoices and accounting, perform cost accounting and variance analyses, periodically audit 3PL delivery and installation and capabilities (skill matrix), coordinating any specific training activities to ensure that 3PL provide a service in line with the Technogym brand positioning.

Customs & Duties process management.

Identify and prioritize drivers to achieve performance metrics while driving continuous improvement in process.

Collaborate with cross functional partners to provide support throughout the delivery and assembly process.

Identify and resolve issues / concerns raised in a timely and highly responsive manner, and propose solutions to mitigate issues in the future.

Communicate with internal team members and external partners / clients to ensure deliveries and assemblies run smoothly and customers are satisfied.

About You

What you should bring :

• Bachelor's Degree in Economics, Supply Chain Management or equivalent work experience
• Ideally around 3-5 years' relevant experience as a Logistics Specialist and / or working in the Logistics field
• Experience in managing 3PL relationships in terms of contracts, KPIs, monthly meeting reviews and SLA improvement
• Strong communications skills, both in terms of building internal relationships with key Technogym teams and liaising with warehouse management and in / out logistics flow management
• An in-depth understanding of and experience in using SAP and, ideally, advanced knowledge of the Microsoft Office package
• Some knowledge of the fitness industry, performance, health and product use would be a plus
• Ability to work on-site in our Jersey City offices 5x / week

What We Offer :

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief. Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!