Product Advisor

Job Summary :

Responsible for providing customers with prompt and courteous service and assistance, replenishing and stocking merchandise, and keeping the sales floor clean, neat, and fully organized.

Responsibilities :

Greet customers and provide exceptional customer service experience

Answer questions, suggest promotional items and provide product information

Process payments by totaling purchases; processing checks, cash and store or other credit cards.

Process customer refunds courteously and professionally.

Process merchandise shipments

Assist with store upkeep

Perform other duties as assigned

Requirements :

Must have English equestrian experience

Basic understanding of sales principles and customer service practices

Solid communication and interpersonal skills

Ability to read, write and effectively communicate with customers, peers and management

Telephone etiquette

Ability to multi-task, while being attentive to customers

Ability to work as part of a team and take initiative independent of direct supervision

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for most of the shift. May occasionally involve stooping, kneeling, crouching, and climbing ladders.

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

Available to work a variety of hours, which may include mornings, evenings, weekends, and holidays

High school diploma or equivalent, or in pursuit of a diploma

Team Player

Problem Solving