Global Director of Technical AdoptionVirtualVocations • Fort Myers, Florida, United States

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Global Director of Technical Adoption

VirtualVocations • Fort Myers, Florida, United States

[job_card.variable_days_ago]

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[job_card.full_time]

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A company is looking for a Director - Technical Adoption.

Key Responsibilities

Develop and execute the global strategy for Technical Adoption services, ensuring alignment with customer success objectives

Own and evolve the catalog of Expert Coaching offerings, collaborating with various teams to enhance coaching content and delivery

Oversee global operations of adoption services, implementing processes and tools for high-quality service delivery

Required Qualifications

10+ years of experience in Customer Success, Technical Onboarding, or Professional Services leadership

Proven success in building and scaling customer-facing adoption or enablement programs

Strong operational management background, including resource planning and service delivery optimization

Strategic thinker with experience in designing impactful customer programs

Bachelor's degree required; advanced degree preferred

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Director Technical • Fort Myers, Florida, United States

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