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Entry-Level Communications Agent
Entry-Level Communications AgentConnexa Worx • Rochester, NY, United States
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Entry-Level Communications Agent

Entry-Level Communications Agent

Connexa Worx • Rochester, NY, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

About Us

Welcome to Nexxaworks, where creativity, strategy, and innovation come together to craft marketing solutions that truly make a difference. We're not your average marketing firm - we're your growth partners, your storytellers, and your biggest cheerleaders.

Job Overview :

We are seeking a motivated and enthusiastic Entry-Level Communications Agent to join our dynamic team. In this exciting role, you will be the first point of contact for our clients and will play a crucial role in enhancing customer satisfaction and communication within the organization. As an Entry-Level Communications Agent, you will be responsible for conveying information effectively and efficiently while ensuring a positive experience for all stakeholders

Responsibilities :

  • Act as the first point of contact for incoming communications from clients and stakeholders.
  • Respond to inquiries via phone, email, and online chat with professionalism and clarity.
  • Manage and streamline communications across various platforms to ensure timely information delivery.
  • Assist in drafting, editing, and distributing internal and external communications materials.
  • Collaborate with team members to develop communication strategies that enhance client engagement.
  • Monitor communications and gather feedback to improve service delivery and customer experience.

Qualifications :

  • Bachelor's degree in Communications, Public Relations, Marketing, or a related field preferred but not mandatory.
  • Excellent verbal and written communication skills with an ability to articulate ideas clearly.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with communication tools.
  • A positive attitude and a willingness to learn new skills in a fast-paced environment.
  • Ability to work collaboratively in a team setting and maintain a professional demeanor.

    • What We Offer :

  • Full-time, on-site position with growth potential
  • Competitive pay and full benefits (medical, dental, vision, PTO)
  • Training and development support
  • Collaborative team environment
  • Opportunity to work with an innovative, purpose-driven company
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    Communication • Rochester, NY, United States

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