VP, Logistics & Supply Chain (Mobile Division)

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

The VP of MX Logistics is a key leadership role with strategic and tactical oversight over MX LPS, including Retail, Transportation, Supply/Inventory Management and Warehouse Management/Distribution. This encompasses inbound/outbound, final mile, direct ship/DTC (including e.Com), NPS & CX Management, Cost and Analytics, and reverse logistics for appropriate product flow of finished goods and parts/replacements for the US market.

Role and Responsibilities

• Provide leadership and vision to the integrated logistics function, understanding and utilizing people and technology to elevate overall operational performance
• Craft and drive execution of a vision that follows proven best in class operational rigor and combines with new solutions for driving innovation under volatility
• Balance long-term strategy with operational excellence and profitable growth
• Provide leadership insights and a strong sense of partnership to the executive leadership team
• Lead teams to manage disruptions and mitigate business risk
• Exhaustive focus on speed, cost, quality, and on time delivery
• Functionally leading all logistics related operations supporting SEA, including GPCA parts logistics and service returns
• Inbound planning and coordination to ensure point-to-point visibility, domestic tracking and tracing, and on time delivery
• Manage logistical partner selection and contracts; Review logistics contract clauses, evaluate logistics company's execution capability according to the requirements, and review whether the clauses meet the company's operating standards and standard processes
• Outbound logistics, 3PL management, strategic and tactical operational planning. Control tower for 3PL to include order management, KPI management, operational processes, MIS integration, inventory control, cost management, operational efficiency, and on time shipping (OTD-3)
• Coordination with US Customs to include information management, tariffs, historical duty payment analysis, and future financial impact forecasting. Functional leadership for C-TPAT program
• Leadership of Multimodal transportation management to include cost/lead-time reduction strategies, consolidation, and integration of the i2 TMS planning modules. On time delivery, performance KPIs and carrier score-carding (OTD-4).
• Strategic distribution network planning in order to maximize space, equipment, and labor resources to achieve growth and vision objectives
• Manage and cultivate strong partnerships with on-site, third-party logistics providers to ensure key metrics are achieved
• Lead Reverse logistics to support refurbishment operations management
• Continuous improvement planning with the executive SCM management of strategic trading partners to improve scorecard performance, service levels, reduce cost, lead-time, and overhead.
• MIS-systems integration, to include scope and execution of WMS and TMS integrated systems.
• Benchmark operations; develop MBOs/KPIs for each operational aspect of logistics performance
• Responsible for budgets, forecasting, and business projections

Skills and Qualifications

• Bachelor's Degree in Supply Chain Management from an accredited college or university; an MBA or a Master’s Degree in Logistics, SCM or a relevant field is preferred
• 15-20+ years professional experience in logistics operations and supply chain is required
• 10+ years with 3PL partner selection, management and optimization
• Advanced understanding of the structure and overall flow of logistics system, operate IT infrastructure with related systems at optimal cost and be responsible for developing and applying efficiency of the existing processes and related solutions
• Detailed knowledge of operations, transportation management, WMS, TMS, and C-TPAT
• Prior experience working for a global company required with prior experience working in consumer electronics, telecommunications, or home appliance industries
• Extensive business acumen and a highly-analytical mind, along with public speaking skills related to presenting to internal and external partners
• Experience leading a national team responsible for all aspects of logistics
• Experience leading a culture of continuous improvement, accountability, and team performance optimization.
• The ability to recruit, train, coach, mentor, and retain top logistics talent is required
• APICS-CPIM certification is highly desired
• The ability to lead the logistics organization through periods of disruption and the ability to be a master negotiator and risk-mitigator
• Experience navigating large, complex, matrixed organizations
• Excellent written and verbal communications skills

Life @ Samsung -

Benefits @ Samsung -

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Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more. In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

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