Sr. Transaction Analyst

Alava Consulting's client is looking for a Sr. Transactional Analyst for a hybrid contract position. This position will be 3 days onsite in the galleria.

The Transaction Analyst position requires high performance in a fast paced, open environment. This team supports tight deadlines which directly impact profit and loss measures for the organization.

• Investigate and resolve transaction failures and exception-related data by documenting, gathering, organizing, and analyzing information using tools such as CRM systems, Excel, Access, SQL, MarkeTrak, and SharePoint. Effectively communicate findings and deliver actionable recommendations
• Participate in all capital and operational project testing, including creating UAT scripts and testing
• Facilitate discussions, presenting insights, and serving as a key liaison in internal and external meetings.
• Lead training initiatives for both direct team members and cross-functional partners, ensuring clarity and alignment on operational workflows
• Provide expert-level support and oversight for EDI transaction replays, ensuring accurate processing of enrollments, drops, and changes
• Work as liaison with internal groups and external vendors to resolve daily, weekly, monthly quarterly transaction issues and workflows
• Maintain Service Level Agreements (SLAs) for all Transaction Management tasks and usage issues to support sales, revenue, billing, settlements and forecast
• High School Diploma or equivalent required
• A minimum of five (5) years of energy related experience in processing utility transactions in ERCOT, PJM, NYISO, MISO, and / or ISO-NE
• Knowledge of SQL and / or Power BI Reporting is a plus
• Demonstrated ability to take initiative and work independently with minimal supervision when needed
• Self-motivated with a strong sense of accountability and a drive to deliver high-quality results
• Able to handle multiple assignments with a high degree of urgency and accuracy