Community Manager

Community Manager

The Community Manager oversees the daily operations, programming, and facility management of the Community Center. This role ensures the center is a safe, welcoming, and engaging environment for community members by managing staff, coordinating programs, supervising rentals and events, and fostering partnerships with local organizations and residents.

Program and Service Management

Develop, plan, and oversee a variety of programs and activities that meet community needs (e.g., youth development, senior engagement, wellness, arts, and educational programs).

Monitor program effectiveness, attendance, and participant satisfaction; make improvements as needed.

Coordinate with nonprofit partners, schools, and local agencies to deliver joint programming. Ensure compliance with funding and reporting requirements if programs are grant-supported.

Staff Supervision and Leadership

Recruit, train, and supervise staff, volunteers, and contractors.

Conduct regular staff meetings, evaluations, and professional development opportunities. Foster a positive, inclusive, and service-oriented workplace culture.

Facility Operations and Maintenance

Oversee the daily operation and maintenance of the community center, ensuring cleanliness, safety, and functionality.

Coordinate facility use, including room reservations, rentals, and special events. Work with maintenance and custodial staff to ensure timely repairs and upkeep.

Budget and Administration

Participate in the development and management of the annual budget for the center, including program, facility, and staff expenses.

Generate program revenue through the promotion of center rentals, fundraising and sponsorships. Track revenues from rentals, programs, and grants; ensure proper financial reporting.

Ensure accurate tracking of center statistics including demographics and number of participants served.

Prepare reports, proposals, and data as needed.

Community Engagement and Outreach

Build strong relationships with residents, community leaders, partner organizations, and local government agencies.

Promote center programs and events through outreach, social media, and community networks. Creation of monthly newsletter including calendar of activities.

Serve as a liaison between the organization and the community, representing the center at public meetings and events.

Safety and Risk Management

Ensure compliance with safety, health, and emergency policies and procedures. Maintain appropriate licenses, insurance, and certifications for facility and programs.

Minimum qualifications :

Strong leadership, organizational, and problem-solving skills.

Excellent communication and interpersonal abilities with diverse populations.

Experience with program budgeting, reporting, and evaluation.

Ability to manage multiple priorities and work flexible hours, including evenings and weekends.

Proficient in Microsoft Office

Ability to read and write English and to communicate at the level required for successful job performance.

Ability to work with diverse populations.

Licenses & Certifications :

Bachelor's degree in Public Administration, Community Development, Recreation Management, Social Work, or related field (preferred).

Minimum of 3 years of experience in community program management, recreation, or nonprofit operations.

Experience supervising staff and managing facilities or programs.

Physical & Mental Demands :

Ability to multi-task

Ability to perform under high stress / problem solving situations Ability to cope with fast changing work environment, adaptable Attention to detail

Ability to seek, create collaborations with community agencies, businesses

Ability to inspire and encourage program participants