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Support Technician
Support TechnicianVirtualVocations • Fresno, California, United States
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Support Technician

Support Technician

VirtualVocations • Fresno, California, United States
[job_card.variable_days_ago]
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  • [job_card.full_time]
[job_card.job_description]

A company is looking for a Support Technician to provide back-end support for a Safety Incident Management System.

Key Responsibilities

Provide ongoing back-end support for the Cority system and perform administrative tasks

Manage user accounts, access provisioning, and permissions while optimizing system workflows

Conduct regular quality control checks, data validation, and create custom reporting dashboards

Required Qualifications

8+ years of experience providing back-end support for enterprise technology systems

Strong proficiency with report-writing tools connected to back-end databases

Advanced Excel skills for data manipulation and complex reporting

Hands-on experience with enterprise databases and cloud-based systems

Experience with safety / incident management systems is preferred

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Support Technician • Fresno, California, United States

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