Client Care Coordinator

Job Description

Job Description

We at Krista Care believe in a client first approach. You must be compassionate to work with Krista Care. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Krista Care is for you.

The core of this position to maintain employee records for compliance purposes, as well as working with a small team to be sure the overall office is running smoothly. This is for our office in Santa Ana.

Requirements

1- Maintain logs and patient assignment list

2- Maintain Administration Binder with all insurances, records, etc.

3- Supervises caregivers and completes performance appraisals for caregivers at specified intervals.

4- Utilizing point system to maintain office staff efficiency in filling all open shifts, assigning best caregiver for each client in a timely manner, provision of consistent quality care, and providing reports to upper managements.

5- Oversee office :

• Quality Assurance
• Inquiry calls
• Assessments
• Performs annual performance reviews for office staff and caregivers.
• Participate in on Call rotation.

6- Responsible for hiring, training, supervising, managing performance and discipline of all administrative and direct care employees.

7- Will develop in collaboration with the CEO a marketing and sales plan to include specific strategies for maintaining and growing our local market share into other markets ( Los Angeles County, San Bernardino county, Riverside County and Orange County).

8- At least one year of experience in Home Care industry.

9- Bilingual ( Spanish speaking )

Benefits