Senior Director, Human Resources

Overview

Ready for a Life-Changing Career? Join LiveOnNY and Make a Lasting Impact

LiveOnNY is a federally designated organ procurement organization (OPO) dedicated to honoring, saving, and transforming lives through organ and tissue donation. As a member of our team, you'll be part of a mission-driven nonprofit organization working alongside more than 100 hospitals to support organ and tissue donors and their families-helping to bring the gift of life to those on the national transplant waitlist.

Serving a vibrant and diverse population of 13 million across New York City and the counties of Nassau, Suffolk, Westchester, Orange, Putnam, Dutchess, and Rockland, LiveOnNY is proud to be one of the highest-performing OPOs in the country. Over the past three years, we've seen a 70% increase in organ donation-driven by the compassion and generosity of New Yorkers.

Explore a career where your work truly matters. At LiveOnNY, you'll grow professionally while helping others live on.

This is an in-office role.

The Senior Director of Human Resources: is a strategic leader responsible for developing and executing HR strategies that support the mission and operational goals of the organization. This role oversees all HR functions, including talent acquisition, compensation and benefits, employee relations, compliance, and organizational development. The Senior Director, Human Resources is expected to adhere to all organizational policies and applicable regulatory obligations, stewardship of resources, confidentiality, and ethical conduct, and to devote all professional time to the performance of the responsibilities of this job description and remain available to fulfill management responsibilities inside and outside standard business hours as LiveOnNY's needs dictate.

Responsibilities

Strategic Leadership:

• Develop and implement HR strategies aligned with organizational goals and regulatory requirements.
• Serve as a trusted advisor to executive leadership on workforce planning, culture, and organizational development.
• Drive initiatives to enhance employee engagement, retention, and diversity.
• Participates as a member of the Senior Leadership Team at LiveOnNY in developing and achieving performance goals. Serves as back-up to the Vice President Human Resources.

HR Operations & Technology:

• Oversee HRIS for timekeeping, scheduling, and workforce analytics.
• Manage ATS for recruitment and ensure seamless candidate experience.
• Ensure data integrity and leverage HR technology for reporting and decision-making.
• Collaborates with VPHR to maintain governance of performance appraisal system in LMS. Assess efficacy of performance management processes for continuous improvement.

Talent Management:

• Lead recruitment strategies for clinical and non-clinical roles, ensuring compliance with healthcare standards. Oversee recruitment, screening, hiring, and advertising and develop appropriate screening and selection methodologies for potential candidates.
• Implement succession planning and leadership development programs.
• Oversee performance management processes and coaching initiatives.
• Maintains governance of performance appraisal system in LMS. Assess efficacy of performance management processes for continuous improvement.
• Work closely with VPHR, this role will foster a positive and inclusive workplace culture by managing employee relations, resolving conflicts, and conducting workplace investigations.

Compliance & Risk Management:

• Ensure compliance with federal, state, and local employment laws, as well as healthcare-specific regulations.
• Maintain policies and procedures in alignment with accreditation and regulatory standards.
• Manage employee relations and investigations with fairness and confidentiality.
• Coordinates staff training with the team and collaborates to ensure educational curricula align with current standards of practice. Develops key learning opportunities for departments that comply with CMS, NYS DOH, FDA, and OPTN training regulations.
• Investigating employee complaints and fostering a positive work environment and keeping confidential records of all incidents and complaints. Recommends corrective action. Reports appropriate incidents to the VPHR for proper follow-through with counsel as appropriate and may assist with investigation and documentation of occurrences.
• Collaborates with VPHR to train Directors and Managers regarding human resource laws and critical issues in human resources management related to maintaining high performance work systems.

Compensation & Benefits:

• Oversee competitive compensation structures and benefits programs.
• Conduct market analysis and ensure pay equity across roles.
• Partner with finance on budgeting and workforce cost management.
• Participate in the selection of all benefits programs (e.g. health insurance, retirement, EAP, etc.). Administers benefits programs and conducts periodic benefits orientation for all staff, participating in the onboarding of new hires.
• Other duties may be assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (Master's preferred).
• 10+ years of progressive HR leadership experience, including at least 5 years in a senior role.
• Experience in healthcare or OPO environment is strongly preferred.
• Expertise in HRIS and ATS systems.
• Strong knowledge of employment law, compliance, and HR best practices.
• Exceptional leadership, communication, and strategic planning skills.
• Professional certifications (e.g., SHRM-SCP, SPHR) preferred.

LiveOnNY offers a competitive salary & comprehensive benefits package.

• 403(b) deferred annuity
• Medical/Vision/Dental/Life
• Tuition reimbursement
• Paid time Off
• Pet Insurance
• Life Insurance
• Cellular plan discounts
• Auto Insurance discounts

Salary Range: $150,000-$170,000 annually