Customer Care Rep

Customer Service Representative

Are you passionate about helping others and delivering outstanding service experiences? Join a local and growing team as a customer service representative and become a valued resource to clients and partners.

Key responsibilities include :

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve questions, concerns, and complaints, ensuring a positive outcome for each interaction.
• Document conversations, update records, and support case management processes.
• Provide product and service information, leveraging digital tools and resources.
• Collaborate with colleagues and other departments to enhance customer service efficiency.
• Stay up to date with industry trends and internal knowledge systems to deliver accurate support.
• Maintain the highest standards of confidentiality and professionalism at all times.

Requirements and qualifications :

Apply online today!