Delivery Manager - Healthcare TechOpsVirtualVocations • Charlotte, North Carolina, United States
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Delivery Manager - Healthcare TechOps
VirtualVocations • Charlotte, North Carolina, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Delivery Manager (Healthcare TechOps - Applications).
Key Responsibilities
Manage operational excellence for technology delivery and production support
Generate SLA and operational reports for customers and management
Drive issue resolution and root cause analysis for incidents
Required Qualifications
Bachelor's degree or higher in a business or technical field or equivalent experience
6+ years of experience in managing a customer-facing production support environment
Experience in delivery management and customer interaction
Experience with healthcare payer platforms and SaaS providers
Strong experience with service management and operational reporting
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Manager Healthcare • Charlotte, North Carolina, United States
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