Assistant Branch Manager (Sacramento)

Job Description

Job Description

Description : Why join us?

Our Vision – To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.

Our Mission – To establish Precision Door Service as the public standard and national household name in garage door repair service.

Our Values – Culture, Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries & Benefits, Garage Door Leaders

The Assistant Branch Manager is responsible for assisting the Branch Manager in the overall management / condition of the residential division at all locations for the installations, sales, technical support, safety, and operations activities.

Responsibilities

• Plans and directs installations, sales, and operations to meet operational and financial goals
• Develop operating budgets and capital expenditure recommendations in order to meet operational and financial goals for their regional location
• Ensure achievement of staying within the budget allotted in their respective market
• Recommends and creates operating policies and procedures as required in order to provide consistent guidance to teams
• Establish team-oriented customer service philosophy and supportive working environment for all employees
• Conduct management team meetings in order to keep field managers informed of news, forecasts and strategies relating to the operations within their location
• Encourages discussion, proposals for optimizing operations and addresses issues that impact the productivity of their location
• Has direct responsibility for budget preparation, operating costs, profitability of operations, inventory, and purchasing management
• Manages and trains the sales cycle for technicians
• Supervises assigned employees including staff selection and training
• Process weekly payroll commissions and approve employee hours
• Conducts performance reviews, rewards, and disciplines employees, addresses complaints and resolves issues
• Understands and observes all safety procedures and ensures all employees practice those safety procedures
• Schedules periodic safety meetings and solicits recommended changes to improve safety procedures if needed
• Responsible for continued sales growth in all residential locations and all residential garage door products
• Leads and runs Sandler meetings on a weekly basis
• Organizes weekly safety and operational meetings
• Maintains a high level of customer satisfaction and integrity across all locations
• Additional Assignments : Assist as needed by the BM.

Requirements :

Experience & Education

Core Experience

Skills & Competencies

Personal Attributes

Other Requirements

Physical Requirements