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Insurance Policy Processing Specialist
Insurance Policy Processing SpecialistTokio Marine Highland • Chicago, IL, US
Insurance Policy Processing Specialist

Insurance Policy Processing Specialist

Tokio Marine Highland • Chicago, IL, US
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  • [job_card.full_time]
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Job Description

Job Summary :

The Insurance Policy Processing Specialist is an integral part of the Fine Art Division as they are responsible processing, delivering and invoicing policies, maintaining Fine Art Schedules, managing projects, and creating the division’s transaction-based data.

Duties / Responsibilities :

  • Processing policy documents by creating, providing quality control, and delivering documents at all points in the policy life span. This includes binding, endorsements, processing Broker of Records, and cancellations
  • Ensuring detailed documentation and storing of policy folders and files
  • Providing consistency for document processing and documentation of underwriting files and policy milestones
  • Managing workflow to ensure meeting of service level agreements
  • Supporting the Processing and Reporting manager in pursuit of business by taking on new tasks and implementing new processes as needed
  • Cover for teammates and support underwriters while they are out of the office
  • Provide basic accounting support. Not limited to : invoice creation, following up for payment, managing statement delivery to brokers, assisting in reconciliation and cash application as needed, and fielding various accounting questions
  • Assist in schedule database creation and management
  • Actively participate in system maintenance, development, and implementation

Qualifications :

  • High School Diploma or equivalent required; Bachelor’s degree preferred
  • Insurance industry experience preferred
  • Basic Fine Art knowledge a plus
  • Excellent oral and written communication skills, demonstrating an aptitude for customer-focused service
  • Strong MS Office skills, particularly Excel
  • Tech-savvy with hands-on experience in leveraging digital tools to streamline workflows
  • Ability to perform basic accounting tasks, including data entry, reconciliations, and understanding of financial terminology.
  • Independent worker and an organized and efficient team member with flexibility and patience
  • Detail oriented with strong organizational skills
  • Ability to multi-task and prioritize competing priorities
  • Comfortable with ambiguity
  • Able to adapt to new situations and quick changes
  • Ability to maintain a high level of confidentiality and professionalism
  • Additional Job Details :

    This hybrid position is based in Chicago, IL. During the initial training period, this role requires being in the office five days per week; after training is complete, the expectation is a minimum of three days in the office each week.

    The pay range for this role is $53,000 to $79,600 annually. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.

    About Tokio Marine Highland

    Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it’s all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service.

    Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd’s of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., and South Pasadena, Calif.

    If you’re looking to advance your career, TMH is the perfect professional home. At TMH, you’ll have a chance to innovate with the world’s leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.

    Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and / or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.

    Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH’s policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact humanresources@tmhighland.com.

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