Talent.com
Client Service Coordinator
Client Service CoordinatorBanfield • Murrieta, CA, United States
[error_messages.no_longer_accepting]
Client Service Coordinator

Client Service Coordinator

Banfield • Murrieta, CA, United States
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Client Service Coordinator

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential responsibilities and tasks include :

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles are :

  • Quality : The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility : As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality : A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency : We use resources to the full, waste nothing and do only what we can do best.
  • Freedom : We need freedom to shape our future; we need profit to remain free.

    • Hiring qualifications / competencies include :

  • Leadership
  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional : Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

    • Capabilities and experience include :

  • Ability to multi-task
  • Communication skills
  • Organizational ability
  • Problem solving skills
  • Client service skills
  • Intellectual ability
  • Mathematical ability

    • The pay range for this role is $16.93 - $21.63 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.

    Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our "Meow-velous" benefits :

  • Comprehensive Medical, Dental, and Vision Insurance : Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
  • Generous Retirement Plans (401(k) and Roth) : Invest in your future and enjoy a generous company match to help you build a secure financial future.
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs) : At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
  • Paid Time Off and Holidays : Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
  • Top-Tier Mental Health and Wellbeing Resources : Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance : Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
  • Company-Paid Short- and Long-Term Disability : Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
  • Flexible Spending Accounts (FSA) : Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
  • Health Savings Account (HSA) : Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
  • Paid Parental Leave : We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
  • Continuing Education Allowance (for Eligible Positions) : Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
  • Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
  • Fertility and Family Building Support : We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
  • Digital Exercise Therapy : Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
  • Voluntary Protection Benefits : Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
  • Legal Plan : Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
  • Identity Protection : Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
  • Commuter Benefits : Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
  • Three Free Optimum Wellness Plans for Pets : We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
  • Exclusive Discounts : Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.
    • [job_alerts.create_a_job]

    Client Service Coordinator • Murrieta, CA, United States

    [internal_linking.similar_jobs]
    Client Care Coordinator

    Client Care Coordinator

    Paul Davis Restoration • Murrieta, CA, US
    [job_card.full_time]
    Do you want to make an impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    At Your Service Center Associate, San Bernardino Inland Center - Flex

    At Your Service Center Associate, San Bernardino Inland Center - Flex

    Macy's • San Bernardino, CA, United States
    [job_card.full_time] +1
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions. Macy's 4th of July Fireworks, and the wonder of...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Remote Client Relations Coordinator

    Remote Client Relations Coordinator

    TradeJobsWorkforce • 92519 Riverside, CA, US
    [filters.remote]
    [job_card.full_time]
    As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Coordinator-Financial

    Coordinator-Financial

    Loma Linda University Health • San Bernardino, CA, United States
    [job_card.full_time]
    The Coordinator-Financial works under the supervision of the Director of Referral Development and is responsible for verifying insurance coverage and ensuring that patients accepted for transplant ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Patient Access Center (PAC) Coordinator (Per Diem)

    Patient Access Center (PAC) Coordinator (Per Diem)

    University of California - Riverside • Riverside, CA, United States
    [job_card.full_time]
    The Patient Access Center (PAC) is hiring per diem staff to assist in coverage for all teams : call center representative, referral and authorization coordinator, patient services coordinator (visit...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    FinCEN Support Coordinator I

    FinCEN Support Coordinator I

    Stewart • Riverside, CA, US
    [job_card.full_time]
    Directly engages with field operations including core Escrow and Title Operations, clients and consumers.Manages and reviews client files, answers client inquiries and coordinates all the administr...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Service Team Coordinator

    Service Team Coordinator

    Exceed • Riverside, CA, United States
    [job_card.full_time]
    Responsible for the coordination, and facilitate the implementation of the client's Person Centered plans.Coordinates the development of Person Centered plans and client related meetings.Tracks cli...[show_more]
    [last_updated.last_updated_1_day] • [promoted]
    Regional Service Coordinator

    Regional Service Coordinator

    Pacificmobile • Riverside, CA, United States
    [job_card.full_time]
    Posted Tuesday, December 2, 2025 at 6 : 00 AM.At Pacific Mobile Structures we have a consistent track record in the commercial modular building industry. We sell and lease mobile office space and buil...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    CUSTOMER SERVICE MANAGER - SAN DIEGO, CA

    CUSTOMER SERVICE MANAGER - SAN DIEGO, CA

    Canteen • Vista, CA, US
    [job_card.full_time]
    Yearly Bonus Opportunity & Company Car .We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employe...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Referrals Coordinator

    Referrals Coordinator

    SAC Health • San Bernardino, CA, US
    [job_card.full_time]
    SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care.Our unique, full scope, tea...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Client Service Coordinator

    Client Service Coordinator

    VirtualVocations • Vista, California, United States
    [job_card.full_time]
    A company is looking for a Client Service Coordinator / Sales Account Coordinator.Key Responsibilities Collaborate with global Account Managers to source, price, and present merchandise options t...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Client Service Associate - NR

    Client Service Associate - NR

    Stifel Financial • Redlands, CA, US
    [job_card.full_time]
    Stifel strives for a culture that puts its clients and associates first : a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Maintenance Coordinator

    Maintenance Coordinator

    SIP Manufacturing, LLC • Lake Elsinore, CA, US
    [job_card.full_time]
    Coordinate between maintenance staff for various tasks.Develop and utilize maintenance plans.Keep maintenance logs for minor equipment such as HVAC systems, light bulbs, basic electrical systems, e...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Call Center Supervisor

    Call Center Supervisor

    Quality Mobile Home Services • Lake Elsinore, CA, US
    [job_card.full_time]
    We pay our Call Center Supervisors a.We also make it easy to apply with our initial.If we have your attention about this customer service position, please continue reading!.ABOUT QUALITY MOBILE HOM...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Accounting Clerk

    Accounting Clerk

    IDEC Corporation • Vista, CA, US
    [job_card.full_time]
    The Accounting Clerk is responsible for processing vendor invoices, reconciling vendor statements, retrieving and sharing vendor invoices to the team, and preparing non-operating invoices.This role...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Perris, California
    [job_card.full_time] +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Financial Services Analyst 1

    Financial Services Analyst 1

    InsideHigherEd • Riverside, California, United States
    [job_card.full_time]
    Provides administrative and financial support to the Department of Statistics and the Statistical Consulting Collaboratory (SCC). Assists the Financial Services Supervisor, Financial Operations Mana...[show_more]
    [last_updated.last_updated_30] • [promoted]
    IDT Coordinator

    IDT Coordinator

    Welbehealth • San Bernardino, CA, US
    [job_card.full_time]
    At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT) - composed of clinical and non-clinical members who work cohesively to provide quality patient-centered...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]