A company is looking for a Customer Experience Representative.
Key Responsibilities
Assist customers with orders, claims, and provide product information
Process customer orders received through various channels and manage credit card transactions
Resolve customer inquiries and issues promptly while maintaining compliance with performance metrics
Required Qualifications
High School Diploma
2 - 3 years of previous Call Center or related business experience
Experience in a Customer Service / Support role
Willingness to learn about company products and policies
Customer Experience Representative • Raleigh, North Carolina, United States