Deputy Program Manager (DPM) | Req#3980

Deputy Program Manager (DPM)

IgniteAction, a joint venture between ActioNet and Ignite has an immediate opening for a Deputy Program Manager (DPM). Location : Remote. Clearance Requirement : Public Trust High (Eligibility to US Citizens Only) / Background Check. Role Description : The Deputy Program Manager (DPM) will play a pivotal role in supporting the successful execution of Call Order 1 Data Center and Cloud Migration under the U.S. Census Bureau's On-Premises and Cloud Infrastructure Support Services (OCISS) BPA. This individual will assist the Program Manager in overseeing day-to-day operations, ensuring alignment with Census Acceleration to Secure Cloud (CASC) initiative goals, and driving technical execution across multiple functional areas. The DPM will coordinate cross-functional activities focused on maintaining and modernizing the USCB's hybrid infrastructure, facilitating seamless migration to cloud environments, and reducing the agency's on-premises data center footprint. This role demands strong leadership, attention to detail, and the ability to communicate effectively with technical staff, stakeholders, and government leadership.

Duties and Responsibilities :

• Serve as the alternate lead responsible for managing the execution of Call Order 1, providing oversight across all technical and operational task areas.
• Collaborate with the Program Manager to ensure contractual compliance, schedule adherence, and timely delivery of services and deliverables.
• Coordinate with USCB stakeholders, including CSvD, OCIO, and program area leads, to align support activities with strategic objectives.
• Monitor and report on performance metrics, including SLAs and KPIs as defined in the Performance Requirements Matrix.
• Oversee incident and problem management escalations, ensuring issues are resolved in a timely and compliant manner.
• Support infrastructure operations including server, storage, and virtualization management across on-premises and cloud environments.
• Facilitate integration planning and execution, including data center decommissioning and application / system migration to cloud platforms.
• Drive continuous improvement initiatives, including process automation, documentation updates, and capacity planning.
• Manage project risks, issues, and dependencies through proactive identification, mitigation, and communication.
• Serve as the point of contact in the absence of the Program Manager and represent the team in status meetings, briefings, and reviews.
• Ensure adherence to USCB policies related to IT security, configuration management, and remote access.

Basic Qualifications (Required) :

Preferred Qualifications :

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innovator!

Core Capabilities :

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do :

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet's Benefits Program :

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.