Technical Sales Manager

Technical Sales Manager

James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie, TimberTech, AZEK Exteriors, Versatex, fermacell, and StruXure.

With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we're united by our purpose of Building a Better Future for All through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities.

Summary

Location : Remote from Birmingham or Huntsville, Alabama

The Technical Sales Manager reports to the Regional Sales Leader (RSL) or the Director of Sales in their respective region. The Technical Sales Manager will work as part of a broader team that will help enable customer retention through effective account management. This role's account management focus is in targeting the influential install companies in their respective region. In partnership with Territory Sales Managers, this role's main goal is to drive value in providing guidance in installation practices to current sales account base. This role also closely partners with the Business Development Manager and Leaders in ensuring installation bottlenecks do not become a barrier to sales conversions.

What You'll Do :

• Maintain key influential identified install companies in targeted geographies and defend our business with them
• Target install companies within region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
• Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition
• Utilize CRM tools to drive informed decision that enable additional volume growth year over year
• Assist Territory Sales Reps and Business Development Manager and team in gaining additional volume growth year over year
• Executes segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution development or implementation as necessary.
• Willingness and ability to cultivate relationships, grow networks, nurture leads, and passion to identify targets
• Be the subject matter expert in all technical install practices of our product offerings
• Manages and holds themselves accountable to a priority based schedule with prospective customers
• Flexibility to identify and attend key activities within assigned territory
• High level of networking and engagement across account base
• Ability to influence key stakeholders to be advocates for JH
• Develop a solid understanding of company products and installation practices of each, as well as, customer programs and benefits
• Capable of analyzing and interpreting data to drive decision making in their market
• Able to host, lead and present in front of large audiences
• Passion for their company and personal success to meet or exceed goals
• Bilingual with English and Spanish would be a nice to have

What You'll Bring :

What You'll Receive :

James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity / expression, genetic information, veterans status, marital status, pregnancy, disability, or any other basis protected by law.