Director of Revenue Cycle

Come and join Skilled Wound Care where an exciting career awaits you!

Skilled Wound Care, a leading national surgical physician group servicing nursing homes for wound care, ostomy care, and minor skin care, is looking to hire a Director of Revenue Cycle Management

Must be located locally within Los Angeles. Office is located in Playa Vista, CA.

Director of Revenue Cycle Management

As the Director of Revenue Cycle Management, you will be the strategic leader overseeing the entire patient-to-payment lifecycle. You are responsible for maximizing revenue, accelerating cash flow, and ensuring comprehensive compliance across all phases, including patient registration, charge capture, billing, coding, claims processing, and collections. This role requires a strong, data-driven leader capable of analyzing complex financial metrics, resolving systemic issues, and developing and implementing process improvements to drive financial excellence for the organization.

Key Responsibilities

1. Strategic Operations & Financial Performance

• End-to-End Management: Oversee and manage the daily operations of the entire revenue cycle, from initial patient registration and charge capture through claim submission, follow-up, and final payment posting.
• Revenue Maximization: Develop and execute financial strategies to consistently reduce Accounts Receivable (A/R) days, optimize cash flow, and significantly boost profitability.
• Compliance & Strategy: Maintain expert-level knowledge of evolving payer requirements (e.g., Medicare, Medicaid) and industry regulations, ensuring continuous compliance and proactively adapting strategies for shifts toward value-based care models.

1. Leadership & Staff Development

• Team Management: Recruit, train, mentor, and effectively manage all staff within the Revenue Cycle department, fostering a high-performing and collaborative environment.
• Performance Management: Conduct regular performance evaluations, provide coaching, and manage any necessary disciplinary actions to maintain high standards of accountability and productivity.
• Mentorship: Serve as the subject matter expert, guiding team members in complex claims resolution, coding questions, and difficult payer negotiations.

1. Data Analysis & Process Improvement

• Data-Driven Analysis: Monitor, track, and analyze key performance indicators (KPIs) such as coding error rates, billing turnaround times, denial rates, and A/R metrics.
• Issue Resolution: Proactively identify operational bottlenecks and analyze denial trends to determine root causes of revenue leakage.
• Process Excellence: Develop, implement, and enforce new policies and procedures to enhance billing efficiency, reduce errors, and ensure accurate charge capture across the organization.
• Reporting: Prepare and present regular, insightful financial reports and performance summaries to senior management.

1. Cross-Functional Partnership

• Collaboration: Serve as the primary liaison and partner with Billing, Coding, Clinical, and Information Technology (IT) teams to resolve complex revenue cycle issues and optimize integrated workflows.

Required Qualifications

• Experience: Proven experience in healthcare billing, financial management, or a management role within revenue cycle.
• Skills:
• Exceptional analytical and problem-solving capabilities.
• Demonstrated strong leadership and team management skills.
• Excellent communication (written and verbal) and presentation skills.
• High level of attention to detail and organizational proficiency.
• Knowledge: In-depth, expert-level understanding of medical billing, medical coding, payer contracts, government regulations (Medicare, Medicaid), and compliance standards.

Preferred Qualifications

• Education: Bachelor's degree in Healthcare Administration, Finance, Business, or a related field.
• Relevant professional certification (e.g., HFMA, AAPC, AHIMA).

Salary: $110,000-$175,000 DOE

Great Place to Work® Certified and Fortune Top 50 Best Workplaces in Healthcare!

Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it's a great place to work – 39% higher than the average U.S. company. To determine the Best Workplaces in Health Care in 2022, Fortune partnered with global people analytics firm Great Place to Work to analyze survey feedback representing more than 161,000 U.S. employees. Skilled Wound Care has been included in their Top 50 list of Best Small and Medium Workplaces in Health Care.

Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.

Skilled Wound Care, part of Skilled Physicians Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.

"SWC1"

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