Quality Assurance Analyst, Marketing Technology

Overview

The Opportunity :

You will support the quality management function of the marketing technology stack and related system integrations to enhance lead generation activities for the Private Client Group (PCG). It involves overseeing the quality of the technology / services that we produce, including developing quality standards, conducting tests and identifying issues.

The Quality Assurance Analyst will report directly to the Marketing Technology Team Leader and will support website testing efforts spanning performance, UX / UI automation, and data analysis. You will use a variety of tools, including Ghost Inspector, Puppeteer, TestComplete, or Selenium for automation and testing QA; PageSpeed Insights, Pingdom, mPulse, and Lighthouse for performance analysis QC; and Tealium and Google Analytics for analytics and tag management QA / QC.

The Day-to-Day :

• Oversee assigned complex tasks to completion
• Prepare and implement quality assurance policies and procedures
• Identifying potential process improvements, recommending solutions, helps develop and implement proposed solutions / tools to improve the efficiency of the department
• Coordinate and manage processes for routine inspection and quality tests within the QA program
• Identify and resolve workflow and production issues
• Support MarTech leadership in regular updates, reports on the QA program performance and tech stack for the broader Marketing Dept.
• Train and mentor junior employees on use and application of QA tools
• Additional responsibilities may include : Capture and document QA requirements for system enhancements or new technologiesInvestigate issues related to existing systems and technologiesEnsure that standards and regulations are observedDocument quality assurance activities and create audit reportsCoordinating / communicating across technical teams and partnersCreate QA training materials and operating manuals

Your Qualifications :

Compensation :

Why Fisher Investments :

We work for a bigger purpose : bettering the investment universe. We take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work Certification. It's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like :

FISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER