Customer Support Representative

A company is looking for a Customer Support Representative.

Key Responsibilities

Handle inbound and outbound calls for customer inquiries

Respond to customer inquiries through various channels, including telephone and email

Gain knowledge of prescriptions, plans, products, services, and procedures relevant to the Line of Business

Required Qualifications

1-2 years of customer service experience, preferably in a call center or related industry

Ability to work any shift, including weekends and holidays

Demonstrated internet knowledge and understanding of basic browser settings

Working knowledge of MS Office applications

Ability to manage multiple software programs simultaneously