Technical Program ManagerAmerican IT Systems • Alpharetta, Georgia, USA

Technical Program Manager

American IT Systems • Alpharetta, Georgia, USA

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[job_card.full_time]

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Greetings!

My name is Lalitha from American IT Systems AITS is one of the largest consulting firms in North America. Please go through the below requirement and please send an updated resume to my attention at your earliest convenience so that we may support your candidacy for the role. I sincerely appreciate you referring this requirement to anyone that you know who might be interested in case of your unavailability.

Dear Team

A new job has been posted and assigned to the team. Please find the job details and click on the link provided below to view the complete job details.

Job Title

Program Manager

Location

Alpharetta GA -5dyas Onsite

Duration

12 Months

Must :

Skills : Program Manager Cloud (Azure / AWS / GCP) Data & Analytics AI / ML Security & Identity FinTech / Payments E-commerce or Enterprise SaaS.

Certifications : PMP PMI-ACP CSM / SAFe or AWS / Azure / GCP cloud certifications.

# Of Positions

Job Description

Preferred Qualifications

Experience with one or more domains : Cloud (Azure / AWS / GCP) Data & Analytics AI / ML Security & Identity FinTech / Payments E-commerce or Enterprise SaaS.
Certifications : PMP PMI-ACP CSM / SAFe or AWS / Azure / GCP cloud certifications.
Familiarity with SRE practices (SLIs / SLOs / Error Budgets) observability and cost optimization (FinOps).
Experience with compliance standards relevant to your industry (e.g. PCI DSS for payments HIPAA for healthcare).

Core Competencies

Technical Depth : Can engage on architecture APIs data pipelines cloud infra scalability and operational readiness.

Systems Thinking : Understands end-to-end flows and how changes ripple across ecosystems.

Execution Excellence : Drives predictability eliminates blockers and ships outcomes-not just artifacts.

Influence Without Authority : Builds alignment across teams with different incentives.

Decision Quality : Frames trade-offs with data; chooses scalable long-term solutions.

Customer & Business Focus : Links technical delivery to measurable business value and user impact.

Primary Responsibilities

Program Strategy & Planning

Translate business objectives into clear program charters scope success metrics (OKRs) and value hypotheses.

Develop integrated plans (roadmaps timelines dependency maps resource plans) for multi-team initiatives.

Facilitate prioritization with Product and Engineering; run quarterly / PI planning (Scrum / SAFe as appropriate).

Execution & Delivery

Own program schedules; track against milestones; manage critical path dependencies and scope changes.

Run cadences : stand-ups scrum-of-scrums release planning risk reviews and post-mortems.

Drive release readiness with engineering QA security and operations; enforce change management.

Risk Compliance & Governance

Identify and maintain a risk register; establish mitigation and contingency plans.

Ensure compliance with security privacy accessibility and regulatory requirements (e.g. SOC 2 ISO 27001 GDPR HIPAA-customize as needed).

Maintain program documentation (charters RACI decision logs architecture & runbooks) in Confluence or equivalent.

Technical Leadership & Cross-Functional Alignment

Partner with architects to validate solution designs against non-functional requirements (scalability reliability performance cost).

Facilitate trade-off decisions (build vs. buy roadmap vs. technical debt).

Align technical dependencies across services platforms and shared components.

Stakeholder Management & Communication

Provide transparent status reporting (dashboards burn-up charts KPIs) tailored to executives and teams.

Lead steering committees; escalate blockers early with options and recommendations.

Drive change enablement with documentation training and adoption metrics.

Continuous Improvement

Implement delivery metrics and retrospectives; optimize flow (WIP limits SDLC guardrails).

Standardize program processes templates and tooling; mentor PMs / engineers on best practices.

Key Deliverables

Program Charter OKRs and Business Case

Integrated Roadmap & Release Plan

Risk / Issue / Dependency Register

Architecture & Technical Decision Log

Status Reports and Executive Dashboards

Change Management & Release Readiness Checklist

Post-Implementation Review (PIR) and Lessons Learned

Required Qualifications

Bachelors in Computer Science Engineering Information Systems or related field (Masters preferred).

6 10 years in technical program / project management product delivery or engineering leadership.

Proven success delivering large-scale software or platform initiatives across multiple teams.

Strong knowledge of SDLC Agile (Scrum / Kanban / SAFe) DevOps / CI-CD and cloud-native architectures.

Excellent communication (written / verbal) facilitation and stakeholder management skills.

Advanced proficiency in program tooling : Jira / Advanced Roadmaps Confluence Azure DevOps MS Project Smartsheet or equivalent.

Tools & Technologies

Planning : Jira / Advanced Roadmaps Confluence Azure DevOps MS Project Smartsheet Miro.

Engineering & DevOps : Git / GitHub / GitLab Jenkins / Azure DevOps Pipelines / GitHub Actions Docker Kubernetes.

Cloud : AWS (EC2 EKS S3 Lambda) Azure (AKS ADO App Services) GCP (GKE Cloud Run).

Data / AI : Databricks Spark Kafka Airflow dbt Snowflake / BigQuery / Redshift MLflow Feature Stores.

Observability : Prometheus Grafana New Relic Dynatrace Splunk ELK.

Security / Compliance : Vault Defender Prisma Okta SonarQube Snyk.

Collaboration : Microsoft 365 Teams SharePoint Power BI Slack.

Success Metrics & KPIs

Delivery Predictability : % milestones met variance to plan lead / cycle time.

Quality & Reliability : Defect escape rate MTTR change failure rate SLO adherence.

Business Outcomes : OKR attainment feature adoption NPS / CSAT revenue / cost targets.

Efficiency : Velocity trends WIP limits adherence automation coverage cloud cost per transaction.

Risk & Compliance : # high-severity risks mitigated audit readiness policy adherence.

Thanks & Regards

Lalitha

Sr. Technical IT Recruiter

Contact Number : Email ID :

American IT Systems LLC

Linkedin :

1116 S Walton Blvd Suite 113 Bentonville AR 72712

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full Time

Experience : years

Vacancy : 1

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