On-Site Services Specialist

Job Title : On-Site Services Specialist

Location : Coppell TX 75019

Job Type : Temp to Engage

Shift : Monday-Friday 8 : 00 AM-5 : 00 PM

Pay Rate : $17.50 / hr

Dress Code : Casual (Jeans T-shirts without holes / profanity / political statements; no open-toe shoes)

COVID Requirements : None

Driving : None

Interview Type : Phone / Virtual (MS Teams)

Position Summary

The On-Site Services Specialist is responsible for document preparation high-volume scanning mail handling copying and general office support activities within a Managed Services environment. This role supports daily operational tasks such as preparing documents for scanning running high-volume equipment distributing mail and providing excellent customer service. The position may expand to include basic equipment maintenance shipping / receiving and file services.

Key Responsibilities

Document Preparation

Open and process incoming mail promptly and accurately.

Remove all contents from envelopes while preventing document damage.

Remove staples paper clips binder clips and other fasteners.

Separate pages and ensure documents are not stuck together.

Sort documents by department or processing category.

Identify and properly separate multi-page documents.

Apply correct department-specific barcode or cover sheets.

Ensure cover sheets are positioned for optimal scanner recognition.

Conduct quality checks for tears folds sticky notes or defects.

Flatten or repair pages as needed.

Prepare document batches for scanning and align pages to prevent scanner jams.

Equipment Operation & Office Support

Operate high-volume copy machines scanners and document handling equipment.

Operate image-handling and scanning software.

Use MS Office and email systems for communication and reporting.

Perform binding and finishing tasks as required.

Conduct daily convenience copier checks; clear paper jams; report service needs.

Maintain records meter logs and supply inventories.

Sort distribute and handle incoming / outgoing mail and faxes.

Apply postage using postage meters.

Ship and receive packages; handle copy paper boxes and UPS deliveries.

Perform filing archiving and document purging tasks.

Deliver completed print / scan jobs to designated areas or buildings.

Respond to customer inquiries and coordinate service calls.

Use additional office equipment such as shrink-wrap machines paper cutters bindery tools joggers hole drills tape machines stackers electric staplers and scales.

Maintain cleanliness and supply levels in copier areas.

Perform other duties as assigned by site leadership.

Required Qualifications

High school diploma GED or equivalent work experience.

Basic computer proficiency including MS Office Suite.

Technical aptitude with printers copiers scanners and postage machines.

Strong organization attention to detail and customer service skills.

Ability to lift up to 50-55 lbs and perform physical tasks such as standing walking bending and moving equipment.

May require a valid drivers license per company policy (site dependent).

Preferred Qualifications

Previous experience in copy / print services mailroom operations or document scanning.

Key Competencies

Proactive & Reliable - Completes tasks independently and on time.

Organized - Handles multiple priorities accurately.

Interpersonal Skills - Communicates effectively with customers and team members.

Adaptable - Remains calm during schedule changes or technical issues.

Skills

Data Entry

Microsoft Excel

Copy / Scan Operations

Mail Handling

Document Preparation

Required Skills :

printerscopiersscannerspostage machines

Key Skills

Criminal Justice,Account Payable,Economics,Front End,Facilities Management,Domestic

Employment Type : Full Time

Experience : years

Vacancy : 1